INTERNSHIP DETAILS

Desktop Support Intern

CompanynCircle Tech Pvt. Ltd.
LocationIndia
Work ModeOn Site
PostedFebruary 18, 2026
Internship Information
Core Responsibilities
The intern will be responsible for managing end-user support, diagnosing and resolving desktop/laptop hardware issues, and troubleshooting problems related to Microsoft OS, Revit, and MS Office. Key duties also include maintaining asset records and logging all incidents and resolutions in the helpdesk system.
Internship Type
full time
Company Size
308
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Since 2012, nCircle Tech has empowered passionate innovators in the AEC and Manufacturing industry to create impactful 3D engineering & construction solutions. Leveraging our domain expertise in CAD-BIM, we provide disruptive solutions that reduce time to market and meet business goals. Our team of dedicated engineers, partner ecosystem and industry veterans are on a mission to redefine how you design, collaborate and visualize. nCircle is a one-stop 2D/3D Product development studio for AEC and Manufacturing With 13+ years of experience, we have worked with 100+ software companies in the construction and manufacturing sectors across the globe, successfully delivering 300+ solutions, with a strong presence in the US, UK, Japan and India. We offer: -CAD - BIM Plugin development & Software Customisation: design automation, workflow creation & integration into your business systems with CAD & BIM design packages. -Building 3D applications on Cloud, Mobile, AR/VR, Point Cloud Viewer, Digital Twin, 4D scheduling, for Construction & Engineering Industry using FORGE, ThreeJS, HOOPS communicator, ODA, etc. -Integration with BIM360, Procore, Egnyte, BOX, Forge, Oracle Aconex, Primavera P6, Dropbox, and other construction management systems. - ML based solutions: ML powered Scan to BIM, ML powered cost estimation and Quantity takeoff, ML powered OCR, face recognition apps, etc.
About the Role
Desktop Support Intern– Job Description

Role Overview:
We are looking for Desktop Support Intern to manage end‑user support, system troubleshooting, preventive maintenance, and IT asset management. This role requires strong technical skills, timely issue resolution, and a proactive approach to system health.

Key Responsibilities
  • Hardware & End‑User Support
  • Diagnose and resolve desktop/laptop hardware issues.
  • Verify the functionality of peripherals such as keyboards, mice, and printers.
  • Respond promptly to user‑reported technical problems.

Operating System & Software Support
  • Troubleshoot Microsoft OS issues, bugs, and performance problems.
  • Resolve issues related to Revit, MS Office, and third‑party applications.
  • Install and apply patches, updates, and software fixes.

Documentation
  • Log incidents and resolutions in the helpdesk system.
  • Maintain asset movement and shuffling records.
  • Document recurring issues and escalate when necessary.


Key Skills
End-User SupportSystem TroubleshootingPreventive MaintenanceIT Asset ManagementHardware IssuesPeripheral FunctionalityMicrosoft OSRevitMS OfficeThird-Party ApplicationsPatchingUpdatesHelpdesk SystemDocumentation
Categories
Customer Service & SupportTechnologyAdministrative