INTERNSHIP DETAILS

Process Improvement Intern

CompanyGorilla Commerce
LocationNorwalk
Work ModeOn Site
PostedFebruary 19, 2026
Internship Information
Core Responsibilities
The intern will be responsible for identifying and documenting high-volume, manual workflows, creating standardized SOPs, and assessing process readiness for automation to reduce manual work. This involves recommending simplifications, quantifying efficiency gains, and partnering with IT to implement and test automation solutions.
Internship Type
intern
Company Size
71
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
We are Gorilla Commerce, a direct-to-consumer home, business, and pet product development platform. We operate at the intersection of creativity and analytics to create and provide obsession worthy, high-quality products at reasonable prices. Our vision is to continually innovate and improve our products based on customer needs and industry trends. By utilizing a data-driven approach to select product categories, and a systematic process to evaluate underlying market characteristics, we are able to provide affordable, durable, and standout products that make everyday life easier for our consumers. We effectively manage thousands of SKUs across dozens of product categories through a portfolio of brands that include Gorilla Grip, Kangaroo, Sofa Shield, Mighty Monkey, and others.
About the Role

Position Snapshot 

As a Process Improvement & Project Management Intern, you’ll help transform how Gorilla Commerce operates by turning high touch, manual workflows into scalable, automated processes within Logistics. This role exists to accelerate our automation efforts and reduce manual work as we continue to grow. You’ll work cross functionally to document processes, assess automation readiness, and help bring solutions to life—leaving behind real, measurable impact. 

About Gorilla Commerce 

What We Do: We’re a leading e-commerce company focused on creating high-quality, affordable products that make everyday life easier.  

Scale & Footprint: Headquartered in Norwalk, CT, Gorilla Commerce is a Top 10 Amazon U.S. seller with rapid growth and expanding into an omnichannel presence.  

Industry Differentiator: Known for our flagship brand, Gorilla Grip, we combine creativity with data-driven insights to deliver obsession-worthy products.  

Culture Highlights: Fast-paced, collaborative, and customer-focused environment where innovation and growth thrive.  

Impressive Growth: We’re a rapidly growing e-commerce company with ambitious plans to expand our reach and evolve into a true omnichannel business. 


What You'll Do 

  • Identify high-volume, manual workflows and document current state processes end-to-end  

  • Create clear, standardized SOPs and process maps to support automation and scalability 

  • Evaluate process readiness for automation and identify improvement opportunities 

  • Recommend process simplifications to reduce rework and operational risk  

  • Quantify potential efficiency gains, time savings, and automation impact  

  • Partner with Operations and IT to identify appropriate automation solutions  

  • Implement and test automation using available tools, or scope timelines and requirements for IT led projects  

  • Support testing, validation, and documentation for inflight automation initiatives 


What You Bring 

Must-Haves 

  • Currently pursuing a degree in Business, Analytics, or a related field  

  • Strong analytical and problem-solving skills  

  • Ability to document processes clearly and logically  

  • Comfortable working across teams and asking thoughtful questions  

  • Organized, detail oriented, and able to manage multiple workstreams 

  • Strong time management and organizational skills  

  • Proficiency in Excel and basic data analysis  

  • Clear written and verbal communication  

  • Comfort learning new tools and systems  

  • Detail oriented with a problem-solving mindset 

Nice-to-Haves 

  • Exposure to process improvement, automation, or operations work  

  • Interest in logistics, systems, or technology enabled solutions 

Equal Opportunity Statement 

We welcome teammates from all backgrounds, identities, and experiences. If you think you’re a great fit, we encourage you to apply. 

Key Skills
Process ImprovementProject ManagementAutomationProcess DocumentationProcess MappingSOP CreationAnalytical SkillsProblem SolvingData AnalysisCross-functional CollaborationTime ManagementDetail OrientationCommunicationExcel ProficiencyTestingValidation
Categories
LogisticsData & AnalyticsAdministrativeConsulting