INTERNSHIP DETAILS

Operations Intern (AI-Forward) - 2026 Summer Internship Program

CompanyVIXXO
LocationDallas
Work ModeOn Site
PostedFebruary 23, 2026
Internship Information
Core Responsibilities
The intern will focus on accelerating AI adoption by creating and delivering AI training plans to improve team skills and comfort with new technologies. A key responsibility is developing and deploying an AI agent to enhance callback identification and reduce false positives beyond current methods.
Internship Type
full time
Company Size
1067
Visa Sponsorship
No
Language
English
Working Hours
32 hours
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About The Company
At Vixxo Facility Solutions, we pride ourselves on delivering unparalleled expertise to create outstanding customer experiences. Our extensive service provider network, coupled with proactive analytics and our proprietary cost management platform, enables us to offer a wide array of services. These include comprehensive facilities management (whether individual or specialized), trade services, and project services tailored for multi-site businesses in the Convenience, Grocery, Restaurant, and Retail sectors. Today, we service over 3 million assets and 125,000 locations, provide more than 40 specialized trades, including HVAC-R, Food Service & Beverage, and have completed over 100,000 capital projects. We developed the first virtual technician assistant, an innovative AI tool that revolutionizes the way technicians diagnose and repair equipment by offering real-time guidance, troubleshooting, and feedback. At the end of the day, our purpose is to keep facilities, providers, and local communities running at their best.
About the Role

Vixxo is seeking an Operations Intern to join our Summer 2026 Internship Program at our Dallas, TX office.

Summer Internship Program 2026

* Internship will run for 8 weeks, June 1st – July 23rd

* 32 hours per week Monday – Thursday

* Paid Program

Position Overview

Vixxo's Operations intern is focused on accelerating Vixxo’s AI-first adoption by building AI training plans and developing usable AI Agents/GPTs that increase team capacity, efficiency, and capability in order to improve “customer stickiness” through differentiated operational performance.

Responsibilities

  • Create and deliver AI training plans for Operations to improve AI skills, comfort, and change adoption.
  • Drive measurable improvement in Ops AI/agent usage
  • Develop and deploy an AI agent to better identify callbacks and reduce false positives (beyond today’s LOS/SD-based approach).

Qualifications / The Ideal Candidate

  • Strong, practical AI skills (ability to design training and build/deploy Agents/GPTs that real teams will use).
  • Ability to support change management and help teammates get comfortable using AI in more advanced ways.
  • Outcome-driven: comfortable being measured by adoption/usage, people trained, and (if built) agent accuracy vs. current callback identification methods.
  • Great working with local and remote team members to gather information and to champion results

WHY VIXXO?

At Vixxo, we are an equal opportunity employer. We seek to create diverse and inclusive teams that reflect the variety of the clients and communities we serve for we believe this creates a competitive advantage. We do not discriminate on race, color, gender, illness, disability, gender-identity, sexual orientation, age, national origin, marital or familial status, military status, or religion.

Key Skills
AI Training Plan DesignAI Agent DevelopmentGPT DevelopmentChange ManagementAdoption MeasurementCallback IdentificationFalse Positive ReductionTeam Capacity BuildingOperational Performance ImprovementTeam Collaboration
Categories
TechnologyData & AnalyticsSoftwareAdministrative