INTERNSHIP DETAILS

Associate Education Consultant Intern

CompanySuccessKPI Inc.
LocationUnited States
Work ModeRemote
PostedFebruary 23, 2026
Internship Information
Core Responsibilities
This role involves supporting the Education team with client and partner training needs, preparing materials for various sessions, and assisting with the planning and organization of implementation timelines and deliverables. The intern will also help create and refine documentation, templates, and training resources while tracking action items from client meetings.
Internship Type
full time
Company Size
163
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service. We leverage artificial intelligence and automation to unify data from the multi-channel customer experience journey and integrate seamlessly with popular CCaaS solutions, including Amazon, Genesys, Twilio, UJet, LiveVox, and Talkdesk. SuccessKPI is trusted by some of the world's largest government, BPO, financial, healthcare, and technology contact centers in the United States, Europe, and Latin America. Learn more at www.successkpi.com.
About the Role

SuccessKPI is a global company with a deep focus on achieving success through a belief that we are stronger together. We are proud of the culture we have created and weave our values into everything we do. Our employees are always encouraged to be innovators and builders at heart that help shape the future of our organization. We believe that offering competitive benefits and perks is nice but helping our employees thrive in today’s ever-changing world is even better! We put YOU first, offering employees an opportunity to make their mark here while creating and nurturing a strong work-life balance. We offer a flexible work environment as a fully remote team. If this sounds like a place you’d be proud to work at, what are you waiting for, apply today!

Associate Education Consultant Intern

We’re looking for an Associate Education Consultant Intern to support our Education team in delivering education and training for partners, customers, and employees. This internship is ideal for someone passionate about education who enjoys working with people and wants hands-on experience supporting projects, client needs, and program implementation.

You’ll work closely with experienced professionals to support day-to-day client activities, build resources, assist with training prep, and help ensure education partners feel supported and set up for success.

Location: Remote (U.S.)
Duration: 10 weeks (June 1-August 7 2026)

What You’ll Do

In this role, you’ll support a mix of internal projects and external client work, including:

  • Assist the education team with client and partner training needs
  • Help prepare materials for meetings, trainings, and presentations
  • Support the planning and organization of implementation timelines and deliverables
  • Track action items, notes, and follow-ups from client meetings
  • Help create and refine documentation, templates, and training resources
  • Collaborate with cross-functional teams (Operations, Product, Customer Success) as needed
  • Provide general project coordination support to keep initiatives moving forward

What You’ll Bring

  • Currently pursuing a Bachelor’s or Master’s degree (Education, Public Policy, Communications, Business, Psychology, or related field)
  • Organized, detail-oriented, and comfortable juggling multiple tasks
  • Strong written and verbal communication skills
  • Comfortable working in a fast-paced, remote environment
  • Proficient with Microsoft Office and video-based editing tools
  • Ability to take initiative, ask questions, and learn quickly

Bonus Points (Not Required)

  • Experience working in schools, tutoring, mentoring, or education nonprofits
  • Interest in education technology, consulting, or customer success
  • Experience creating presentations or training materials

What You’ll Gain

  • Real-world experience supporting education consulting projects
  • Exposure to client communication, implementation planning, and training support
  • Mentorship from experienced SuccessKPI education professionals
  • Opportunities to build professional skills in consulting, project coordination, and stakeholder management
  • A meaningful internship where your work directly supports customers and employees

About SuccessKPI Inc.: 

SuccessKPI is a rapidly growing and thriving global business providing a pure SaaS analytics platform for contact centers. SuccessKPI combines a rich data lake and business intelligence layer with quality management, speech and text analytics, and the real-time action power of playbooks to act on customer conversations. Customers can get started in minutes with this robust and actionable customer experience management platform.

SuccessKPI is a participant of VA Internships

For more information on SuccessKPI, please visit us at successkpi.com  

SuccessKPI is an Equal Opportunity Employer – M/ W / D/ V / GI / S O / A

 

About SuccessKPI Inc.: 

SuccessKPI is a rapidly growing and thriving business providing an AI Rich, pure SaaS analytics and automation platform for contact centers. SuccessKPI combines a rich data lake and business intelligence layer with quality management, speech and text analytics and the real time action power of playbooks to act on customer conversations. Customers can start in minutes to remove the obstacles that contact center agents, managers, and executives face in providing a great customer experience. 

For more information on SuccessKPI, please visit us at successkpi.com  

SuccessKPI is an Equal Opportunity Employer – M/ W / D/ V / GI / S O / A

Key Skills
Project SupportClient ActivitiesResource BuildingTraining PreparationImplementation TimelinesDeliverables TrackingDocumentation CreationTemplate RefinementCross-functional CollaborationProject CoordinationWritten CommunicationVerbal CommunicationMicrosoft OfficeVideo Editing ToolsInitiative TakingQuick Learning
Categories
EducationConsultingAdministrativeData & Analytics