Business Analyst Intern

Job Title: Business Analyst Intern

Reports to: Director of Business Strategy & Analytics

Department: Business Strategy & Analytics

Position Summary

The Business Analytics Department is responsible for analyzing, interpreting, presenting, and communicating data to enhance processes, decision-making, and outcomes for FC Cincinnati. The Business Analytics Intern serves as a foundational member of the department, supporting analytics projects that drive fan insights, improve fan experience, optimize revenue, and inform strategic decisions across ticketing, marketing, partnerships, food & beverage, and retail. This internship provides hands-on experience with real-world sports analytics, data visualization, CRM systems, and business intelligence tools. The intern will work closely with Business Analysts, the Salesforce Admin & Analyst, Consumer Insights Analyst, and the Manager of Business Analytics to develop technical skills while contributing to meaningful projects that impact the organization. This is a part-time, hourly position averaging 24 hours per week during the internship period (typically May through August). College credit may be available if needed.

What You’ll Do:

• Aggregate, clean, and transform data from internal and external sources to prepare datasets for analysis
• Assist in building reports, dashboards, and data visualizations using Tableau and other business intelligence tools
• Support ad-hoc analysis requests across departments including ticketing, marketing, partnerships, and operations
• Learn and utilize SQL to query databases and extract relevant data for projects
• Assist with CRM data quality initiatives including duplicate identification, data standardization, and record updates in Salesforce
• Contribute to consumer insights projects by analyzing fan behavior, survey data, and engagement metrics
• Help maintain and update existing reporting infrastructure and automated dashboards
• Participate in department meetings and collaborate with team members on ongoing analytics initiatives
• Document processes and methodologies to support knowledge sharing within the team
• Conduct research on industry trends, best practices, and competitive benchmarking
• Support match day and event analytics as needed
• Other duties as assigned

What You’ll Bring:

• Strong analytical thinking and problem-solving abilities
• Resourceful and self-motivated with ability to devise solutions for a variety of challenges
• Excellent attention to detail and commitment to accuracy
• Positive attitude, strong work ethic, and enthusiasm for learning
• Ability to manage time effectively and meet deadlines
• Strong communication skills and ability to work collaboratively in a team environment
• Interest in sports business, fan engagement, and data-driven decision making
• Eagerness to learn new tools and technologies including Tableau, Salesforce CRM, and business intelligence platforms
• Intellectual curiosity and willingness to ask questions and seek feedback

What You’ll Need:

• Currently pursuing an undergraduate or graduate degree with coursework in economics, statistics, mathematics, computer science, data science, sports management, business analytics, or related field
• Foundational programming experience with R, Python, or similar statistical computing language
• Familiarity with SQL or willingness to learn database querying
• Basic proficiency with Microsoft Office products, particularly Excel and PowerPoint
• Exposure to data visualization tools preferred (Tableau, Power BI, ggplot2, etc.)
• Familiarity with CRM systems or database management preferred
• Coursework or projects involving statistical analysis, data modeling, or machine learning preferred
• Experience with Google Analytics, social media analytics, or digital marketing metrics preferred
• Previous internship experience in analytics, research, or data-related roles preferred

About FCC

Founded in 2015, FC Cincinnati is a Major League Soccer team based in Cincinnati, Ohio. After achieving significant growth and success in the United Soccer League, the team joined MLS in 2019. FCC won the 2023 Supporters’ Shield – the annual award given to the team with the most points in the regular season – and clinched a spot in the 2023 MLS Playoffs for the second straight year. With a diverse ownership group with strong ties to Cincinnati, the club strives to unite the community both on and off the pitch through FCC Foundation, and its dedication to improving the lives of children through soccer and those in the West End Community . FC Cincinnati are committed to ongoing growth and recognizing the vital importance of company culture. The club’s DNA code, created by the staff for the staff, is actively implemented every day. FCC have been recognized locally and nationally as one of Sports Business Journal’s Best Places to Work in Sports 2023, named to the Honor List as one of “75 Great Sports Companies to Call Home.”; on the Business Courier’s Fast 55 as one of Greater Cincinnati’s fastest growing private companies; and named to The Enquirer’s Top Workplaces 2024.

Learn More!

TQL Stadium: learn more

Mercy Health Training Center: learn more

MLS NextPro:  learn more

FC Cincinnati is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.