Operations Master's Intern

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Note: THIS POSITION MUST BE REVIEWED WITH TOTAL COMPENSATION BEFORE POSTING. This position provides analytical support to a project or department. Under the guidance of a Project Manager/ Director, responsible for collecting and researching data, performing analysis, providing recommendations and presenting results.
Department Description:
The Center for Healthy Living is a Kaiser Permanente Southern California department specializing in evidence-based, clinically effective lifestyle and health behavior change programs and services. Our programs are focused on wellness, positive lifestyle change, and health improvement. These resources are designed to guide and support every life stage of our Kaiser Permanente members in a variety of convenient ways.
Intern Project Description:
Conducting outreach campaigns including interfacing with members, working under a senior manager to complete day to day tasks, process or workflow improvements, strategic project planning, data analysis and reports.
Desired Majors:
Public Health or Healthcare Administration.
Desired Skillsets:
Strong communication and interpersonal skills, organized, ability to multitask, data analysis, program planning skills, outreach experience, reliable, ability to work independently and as a member of a team, strong problem solving and decision-making skills, Microsoft applications.
Essential Responsibilities:
- Responsible for contributing high level analytical support to a project or department requiring application of knowledge in marketing, information management, finance, management, economics or statistics.
- This position contributes to a full range of project components.
- Assigned to at least one project and expected to produce results and report out as a member of a project team.
- Organizes assigned project tasks, identifies and structures information collection activities, and sets timelines for completion of required tasks as directed.
- Develops tools to identify and to document best practices.
- Prepares various excel, word or PowerPoint reports, and works with access database software (or similar tool) to develop data extracts and management information reports.
- May be asked to produce graphic information using excel or PowerPoint or similar software.
- Contributes to development of management information and analysis conducted, provides recommendations and assists with preparation of formal presentations to communicate results to various management levels. Identifies alternative solutions to project issues.
- Contributes to development project plans to ensure timely deliverables and successful completion of project and demonstrates an understanding of various business intersections.
- Assists with identification and development of training information.
- Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to re-evaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
- N/A
- Bachelors degree required.
- Enrolled in or recent graduate of a MBA or other Masters level program with an accredited college or university.
- N/A
- Solid analytical skills, problem solving, project management and critical thinking.
- Strong project management skills.
- Excellent verbal and written communication skills.
- Ability to utilize at a working level Excel, Word, PowerPoint, and Access.
- Must be able to work in a Labor/ Management Partnership environment.
- Knowledge of SQL or SAS highly desirable.
- Variable Shifts
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