Research Intern (Remote)

Are you passionate about understanding human behavior and influencing how people interact with the world? Eager to learn from a multidisciplinary Research team?

As a Research Intern at ezCater, you'll do all this and more. You'll work closely with a cross-functional team, learning from experienced professionals while diving deep into the minds of our users. Your goal will be to help create beautiful and engaging products that make a real impact.

In this role, you'll gain an in-depth understanding of how our customers discover, evaluate, and order food for work. By conducting both qualitative and quantitative research, you'll identify ways to improve the customer experience and ensure successful ordering. You'll be an integral part of the ezCater Research team, collaborating with Customer Insights Researchers, UX Researchers, and various cross-functional stakeholders across our Growth and Technology departments. You'll regularly share your insights and "aha!" moments with your partners, contributing to discussions on how to elevate the customer experience to the next level.

What You'll Do: 

• Learn about our users, product, and market
• Conduct qualitative and quantitative research (e.g. evaluative user testing, competitive reviews, surveys, user interviews, etc.) to improve ezCater products and/or marketing
• Work closely with a full-time researcher on study design, execution, and analysis
• Present relevant insights to a variety of stakeholders and partners
• Make recommendations on product requirements, design decisions, user experience, and/or marketing messages
• Collaborate with other members of the Research team and our internal partners (Product, Analytics, Design, Marketing, and/or Sales)
• Participate in multidisciplinary brainstorms, working sessions, and other collaborative discussions
  

What You Have:

• Strong communication and presentation skills (verbal and written)
• Able to multitask and work in a fast-paced, collaborative team environment
• Experienced in data-gathering and analysis techniques across qualitative and quantitative methods
• Familiarity with analytical, qualitative, and design tools
• Creative with a point-of-view, but always open to new ideas and collaborating closely with a cross-functional team
• Soft skills that are as well developed as your research skills
• An ability and desire to learn and grow in a fast paced environment, dealing well with ambiguity and focusing on driving impact
• A sharp mind, a soft heart and a large funny bone
  

The national hourly compensation range for this position is $29/hour - $35/hour.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!