INTERNSHIP DETAILS

F&B Operations Trainee - Pestana Plaza Mayor Madrid (FUTURE TALENT) - 26/27

CompanyPestana Hotel Group
LocationMadrid
Work ModeOn Site
PostedApril 15, 2026
Internship Information
Core Responsibilities
The trainee will be responsible for ensuring the quality of standards and procedures within the Pestana Hotel Group while actively contributing to creating memorable experiences for guests. They must carry out practical learning with high qualification to develop their best version and become a Pestana ambassador.
Internship Type
full time
Company Size
3447
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Pestana Hotel Group is more than a hospitality brand – it’s the fulfilment of a dream from a visionary entrepreneur. Born in 1972, on the breathtaking island of Madeira, it began as a dream of Mr. Dionísio Pestana, who envisioned a place where travellers could experience the soul of Portugal. Over decades, alongside his son, that vision expanded beyond borders, weaving Portuguese heritage into world-class hospitality. Today, with more than 100 Hotels and 12.500 rooms, spanning three continents, Pestana Hotel Group welcomes guests to extraordinary destinations, from historic palaces, and beachfront retreats, to cosmopolitan cities. More than just a stay, it offers “the time of your life,” creating memories that linger long after checkout. The group’s four distinctive sub-brands – Pestana Hotels & Resorts, Pousadas de Portugal, Pestana CR7 Lifestyle Hotels, and Pestana Collection Hotels – cater to every traveler’s desire, whether seeking timeless elegance, modern luxury, or immersive cultural experiences. Beyond hotels, Pestana Hotel Group also curates exceptional leisure moments through its golf courses, casinos, vacation clubs, and real estate ventures. With more than 5,000 coworkers from over 60 different nationalities, Pestana Hotel Group receives its more than 3.5 million guests annually with one purpose: make every stay a moment to be remembered. Discover more at: http://www.pestana.com
About the Role

PESTANA HOTEL GROUP is the largest multinational group from Portugal in the tourism sector with a growing worldwide operation, it is present in 15 countries, has more than 11,000 rooms under direct management, has a global team of 7,000 professionals and is chosen by more than 3 million customers per year.

 

 

DO YOU WANT TO JOIN A MULTINATIONAL GROUP WITH PROFESSIONAL GROWTH IN THE FOOD AND BEVERAGE AREA? DO YOU THINK YOU HAVE A LOT TO CONTRIBUTE TO THE HOSPITALITY SECTOR?

 

If your ambition clearly answers all these questions, here is your chance to get started in the world of Hospitality and begin your international career with the Pestana Hotel Group.

 

 

WHAT ABOUT US?

 

We are a multinational hotel group founded in 1972 with a presence in 15 countries, more than 100 hotels and an average team of 10,000 people passionate about the service and tourism sector.

 

OUR VALUES

 

- BE COLLABORATIVE (PERSONAL DEVELOPMENT)

- BE PASSIONATE (CUSTOMER FOCUS)

- BE EFFICIENT (DRIVE PERFORMANCE)

- BE CONSCIOUS (SUSTAINABILITY)

- BE AGILE (TRANSFORMATION)

 

THE CHALLENGE

 

We are expecting to integrate passionate future talent in our properties around Pestana´s world. So far, a lot of students from different schools have being able to get an opportunity in our family. Therefore, here you are an excellent choice to become a hospitality leader. During your internship you will be involved in several areas across the department, starting from operations to end up with a 360º vision.

 

YOUR MISSION

 

  • Ensure the quality of the standards and procedures in Pestana Hotel Group, as well as contribute to create memorable experiences for our guests.
  • Carry out your practical learning with the highest level of qualification in order to figure out the best version of yourself.
  • Become a Pestana ambassador to make your internship into an unforgettable experience for you and your team colleagues.
  • Build your own skills set that you will apply once you take on a management position. Possessing a solid background in operations is one of the most relevant and demanded requirements.
  • Grow with flexibility as a kick off of your professional career, that may become a way for your professional success with us… What if you find a future professional opportunity in our group?

 

WE ARE LOOKING FOR YOU!

Key Skills
OperationsCustomer FocusPerformance DriveSustainabilityTransformationHospitality LeadershipQuality StandardsProcedure AdherenceGuest ExperienceSkill Building
Categories
Food & BeverageHospitalityManagement & Leadership