Human Resources Intern - Hybrid: Remote in Boston area with 2 days in office

Position Summary

As a Human Resources Intern on our People & Culture team at Upstream USA, you will have the opportunity to gain hands-on experience and contribute to various aspects of the human resources function. You will work closely with members of our People & Culture team to support employee engagement, total rewards, onboarding, learning & development, recruitment and other People & Culture team operational initiatives. This internship offers valuable learning opportunities and exposure to the dynamic field of human resources with opportunity to gain visibility and hands-on experience in the key HR functional areas listed below. Availability to commit to 25+ hours per week for the duration of the internship preferable.

Essential Duties and Responsibilities

HR Administration Support

• Provide administrative support to the People & Culture team, including maintaining employee records, updating databases, and preparing related documents.
• Assist in creating and maintaining employee folders, ensuring all required paperwork is complete and up to date.
• Organize and file documents in employee folders, including offer letters, contracts, performance evaluations and other relevant documents.
• Support with compliance-related tasks, such as ensuring proper documentation and adherence to policies and procedures with guidance.

Learning and Development

• Succession Planning: source and document succession profiles and the specific requirements for mission-critical roles.
• Mentoring Pilot: assist in best practice research and formation of a new mentoring pilot (launches in the Fall of 2026)
• 15Five Mid-Year Performance Evaluations: provide support in the administration of June performance reviews.
• High-value activity: facilitate a presentation for a larger audience that is the culmination of the intern's experience working on our People team or present on a special topic of interest. Gain practical experience with facilitation, communication and critical thinking skills.

Recruitment Support

• Assist with the talent acquisition and recruitment process, including posting job openings, reviewing resumes, database updates and maintenance in Greenhouse (our applicant tracking system) and scheduling interviews.

Employee Engagement

• Assist with survey administration, data analysis, and action planning based on employee feedback; help analyze data to assist in developing an organization wide goals.

Talent Acquisition

• Job description audit
• Talent Acquisition (Recruiting) Playbook review
• Assist with core competency integration into hiring guide and job description templates

Employee Onboarding and Offboarding

• Support the onboarding process for new hires which may include welcome packages, facilitating orientation sessions, and ensuring a smooth transition into the organization.
• Assist with offboarding activities, such as shadowing exit interviews and processing employee departures.
• Additional duties as assigned

Required Education, Experience, Knowledge, Skills and Ability

Upstream fosters a mission-oriented workplace and welcomes applicants of all backgrounds. The ideal candidate upholds our mission of accessible, patient-centered contraceptive care, builds trust through empathy and honesty, and contributes to a collaborative culture. They bring enthusiasm to their work, creating opportunities for connection and celebration.

• Pursuing a degree in Human Resources, Business Administration, Psychology or a related field.
• Strong communication skills, both written and verbal.
• Detail-oriented with excellent organizational skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Understanding of employee file maintenance and
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Enthusiastic about learning and contributing to the HR (People & Culture)function.
• Experience with file management or creating and organizing documents is a plus.

Travel Requirements

This role will require local travel twice each week into our Boston office for in person meetings.

Hiring Range

The hourly rate for this internship is $20/hour.