Intern Project Coordinator (Text2911 Team)

Intrado’s mission is to save lives and protect communities by helping them prepare for, respond to, and recover from critical events. Our cutting-edge, innovative SaaS company is at the forefront of transforming preparation for and response to 911 emergencies with next generation, data-driven software. At Intrado, we’re passionate about our mission, our customers and our team members, and seize the opportunity every day to make an impact through #workworthdoing.

This role is onsite (not a remote internship) in Colorado and housing is not provided. As such, candidates local to the state or who list they have housing available in Colorado will be considered first.

Internship Details

An internship at Intrado isn’t just a summer job, it’s an unforgettable experience!

Start Date: May 27th- August 14th

Location: 1601 Dry Creek Dr, Longmont, CO 80503

This position will support our Text 2 911 team as a Project Coordinator. This team is responsible for implementation of text messaging services at local 911 call centers. You’ll shadow Senior level project managers, learn the call flow and technology for 911 and help the team to organize a project tracking tool.

Each intern will focus on completing a project designed to provide hands on, career/major relevant project experience that will have an immediate and lasting impact on a real time business need. Additionally, interns will have the opportunity to:

• Make an Impact – you’ll complete a meaningful project that will support your career goals AND have a lasting impact on Intrado and the communities we serve.
• Gain Skills and Knowledge from Industry Leading Experts – through your hands on learning experience, you will work closely with and constantly learn from a team that are the best in the business.
• Build a Network – from fellow interns to our executive team, you’ll have endless opportunities to connect with and learn from Intrado team members during the summer and beyond.
• Be Mentored – we will pair you up with a mentor who will provide support throughout the internship experience to ensure your success!
• Be a curious and hungry learner- seek out the chance to grow from our incredible team members
• Share your ideas for innovation, process improvement and ways we can delight our customer

Essential Duties:

• Assist Project Managers or Project Coordinators with day-to-day project activities, including tracking tasks, deadlines, and deliverables.  

• Help maintain project plans, schedules, and task lists using approved project management tools or spreadsheets.  

• Attend project meetings, take notes, and follow up on action items as assigned. 
• Assist with preparing status updates, reports, and basic presentations for project stakeholders.  
• Coordinate with cross functional teams (e.g., Operations, Technology, Customer Experience) to gather information or confirm task completion.  
• Help track project progress against timelines and escalate potential issues or delays to the Project Manager.  
• Support continuous improvement by identifying opportunities to streamline documentation or coordination processes.  
• Grow in your project management skill by shadowing Senior Project Managers and eventually leading status update calls

Qualifications

• Currently pursuing a degree in Business, Project Management, Communications, Information Systems, or a related field.  
• Internship, academic, volunteer, or campus leadership experience involving coordination, scheduling, or documentation is a plus.  

Skills & Competencies 

• Strong organizational skills and attention to detail.  
• Clear written and verbal communication skills.  
• Ability to manage multiple tasks and meet deadlines with guidance.  
• Interest in learning project management tools (e.g., Smartsheet, MS Project, Jira, Asana) 
• Eagerness to learn and take direction. 
• Professional, reliable, and collaborative working style. 
• Comfortable asking questions and seeking clarification when needed. 
• Passion for learning and a strong interest in supporting Intrado’s mission