INTERNSHIP DETAILS

IT Intern

CompanyASSURED INFORMATION SECURITY INC
LocationCity of Rome
Work ModeOn Site
PostedFebruary 24, 2026
Internship Information
Core Responsibilities
The intern will primarily assist with Help Desk support, including handling support tickets and providing basic phone and desktop assistance to end users. Responsibilities also involve installing, maintaining, and troubleshooting various operating systems and accompanying software applications.
Internship Type
full time
Salary Range
$21 - $24
Company Size
173
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Our roots trace directly to cyber and information security and our well documented contributions are proof. Since 2001, we have been working closely with government agencies, academic and business partners to research, develop and deploy cutting-edge security offerings, while also working to influence future security trends that align with emerging technologies and threats. Our in-depth expertise and novel pursuits routinely aid in the advancement of various cyber and information security disciplines and our customers depend on our expertise to address and overcome many critical security challenges. For additional information, please visit www.ainfosec.com
About the Role

Description

Assured Information Security (AIS) has an opening for an IT Intern to provide Help Desk support. This is an onsite position located at AIS headquarters in Rome, NY. This position is offered in partnership with the Oneida County College Corp internship program.


Roles & Responsibilities:

  • Assist with support tickets.
  • Provide basic phone/desktop support for end users.
  • Install, maintain, and troubleshoot Windows, Mac, and Linux operating systems, as well as any accompanying software applications.
  • Configure applications based on user requirements.
  • Assist with application testing.
  • Work with vendor support contacts to resolve hardware/software issues.
  • Disseminate/collect computer equipment.
  • Work with Enterprise Support staff to create basic documentation and instructions.
  • Other duties as assigned.

Education & Experience:

  • Currently pursuing a degree in Information Technology, Information Systems, or similar field of study.
  • Oneida County resident.
  • Complete applicable paperwork with Oneida County.
  • Must be able to start May 18, 2026.
  • Proficiency with computers and information systems.
  • Knowledge of using multiple operating systems (Windows and Linux). Mac OS experience is also valuable.
  • Knowledge of applications, networks, and network security.
  • Scripting experience and software development experience is a plus.


AA / Disability / Veteran

US Hourly Range: $20.60 - $23.70 per hour
The salary offered to a selected candidate will be based on several factors including skills and experience.


AIS is a leading cyber and information security company supporting mission critical operations across the DoD, intelligence community, commerce and beyond. Founded in 2001, AIS is a privately-owned company committed to excellence in all facets. We pride ourselves on offering some of the best benefits seen in the industry. We celebrate the unique backgrounds and experiences of our people and encourage new ideas, innovation, and the autonomy to create the future and career they want with our support.

Key Skills
Help Desk SupportSupport TicketsDesktop SupportPhone SupportWindowsMac OSLinuxApplication ConfigurationApplication TestingVendor SupportHardware TroubleshootingSoftware TroubleshootingDocumentationScriptingSoftware Development
Categories
TechnologyCustomer Service & SupportSecurity & SafetySoftware