Internship - Front Desk Agent

We are pleased to offer an internship opportunity that will allow you to develop your hands-on industry knowledge whilst partnering with our operational team. This role will be responsible for activities related to the service in our Front Desk department. That placement will start in July/August 2026 for a minimum of 6 months.  

• Secure a placement with a luxurious Five-Star hotel located in Paris
• The Peninsula Paris espouses luxury service, dedication to our customers, and commitment to our employees
• Learn and grow within a strong hospitality company focused on quality with our dedicated internship program
   

 Key accountabilities :

• Assist in the check-in and check-out process for guests, ensuring a seamless and efficient experience.
• Support the front desk team with guest inquiries, requests, and complaints, resolving issues promptly and professionally.
• Gain hands-on experience in room allocation, ensuring accuracy and compliance with guest preferences and reservation details.
• Learn about hotel systems and software, such as property management systems (PMS), to support front desk operations and guest service processes.
• Assist in conducting room inspections to identify maintenance issues, safety hazards, and opportunities for improvement.
• Collaborate with other departments, such as concierge and guest services, to ensure guest needs are met and operational efficiency is maintained.
• Take part in special projects and initiatives related to rooms division operations, such as guest satisfaction surveys, or sustainability programs.
   

General requirements :

• Strong customer focus
• Fluent both in French and English ((verbal, written)
• Pleasant, courteous, and fun personality
• Sense of organization and confidentiality
• Internship Agreement - mandatory
• Must have the right to work in France
• Package: 693.00 € / month, Meals, Uniform, Transportation allowance
   

Please be informed that the screening of the applications will start on 21st March. We are delighted to receive your CV and will liaise with suitable candidates directly.