INTERNSHIP DETAILS

Intern, Service Desk (IT)

Company1-800-FLOWERS.COM, INC.
LocationBurr Ridge
Work ModeOn Site
PostedFebruary 27, 2026
Internship Information
Core Responsibilities
The IT Intern will support the Information Technology team by assisting with daily operations, contributing to ongoing projects, and developing skills in technical areas. Core responsibilities include supporting department initiatives through research and documentation, and contributing to software development, testing, or troubleshooting.
Internship Type
full time
Company Size
4380
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
1-800-FLOWERS.COM, Inc. is a leading provider of gifts designed to help inspire customers to give more, connect more, and build more and better relationships. The Company’s e-commerce business platform features an all-star family of brands, including: 1-800-Flowers.com®, 1-800-Baskets.com®, Cheryl’s Cookies®, Harry & David®, PersonalizationMall.com®, Shari’s Berries®, FruitBouquets.com®, Things Remembered®, Moose Munch®, The Popcorn Factory®, Wolferman’s Bakery®, Vital Choice® and Simply Chocolate®. Through the Celebrations Passport® loyalty program, which provides members with free standard shipping and no service charge across our portfolio of brands, 1-800-FLOWERS.COM, Inc. strives to deepen relationships with customers. The Company also operates BloomNet®, an international floral and gift industry service provider offering a broad-range of products and services designed to help members grow their businesses profitably; Napco℠, a resource for floral gifts and seasonal décor; DesignPac Gifts, LLC, a manufacturer of gift baskets and towers; and Alice’s Table®, a lifestyle business offering fully digital livestreaming and on demand floral, culinary and other experiences to guests across the country. 1-800-FLOWERS.COM, Inc. was recognized among the top 5 on the National Retail Federation’s 2021 Hot 25 Retailers list, which ranks the nation’s fastest-growing retail companies, and was named to the Fortune 1000 list in 2022.  
About the Role

1-800-Flowers.com Internship Program – IT

Position Title: IT Intern
Department: Information Technology (IT)
Location: Burr Ridge, IL
Duration: Summer 10-12 weeks
Hours: Full-Time

About 1-800-Flowers.com, Inc.

1-800-Flowers.com, Inc. is a leading provider of gifts designed to help customers express, connect, and celebrate life’s most meaningful moments. Our family of brands includes Harry & David, Cheryl’s Cookies, PersonalizationMall.com, Things Remembered and more.

As part of our internship program, you’ll gain hands-on experience, learn from industry experts, and contribute to projects that directly impact how we deliver smiles every day.

Position Summary

The IT Intern will support the Information Technology team by assisting with daily operations, contributing to ongoing projects, and developing skills in technical and programming, problem solving and troubleshooting, systems and infrastructure knowledge, automation and process optimization, collaboration and technical communication, and software development.

This role is ideal for students who are curious, motivated, and eager to learn in a fast-paced, innovative environment.

Key Responsibilities

Core Responsibilities (All Interns)

  • Support department initiatives through research, documentation, and project coordination
  • Assist with cross-functional collaboration across the 1-800-Flowers family of brands
  • Attend team meetings, present findings, and share progress with stakeholders
  • Participate in internship learning sessions, networking opportunities, and workshops
  • Contribute ideas to enhance business processes and improve customer experience

IT / Engineering

  • Contribute to software development, testing, or troubleshooting
  • Support system upgrades, documentation, or automation initiatives
  • Collaborate with engineers on technology roadmaps and updates
Qualifications
  • Currently pursuing a bachelor’s or master’s degree in Information Technology (IT) / Engineering.
  • Strong communication, organizational, and problem-solving skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Proficiency in basic programming and technical fundamentals, troubleshooting and problem-solving skills, computer systems and technology basics, technical documentation skills, and collaboration and communication.
  • Demonstrated interest in Information Technology (IT) or Engineering and how technology supports scalable, secure business operations is a plus

What You’ll Gain

  • Real-world experience with a leading e-commerce and gifting company
  • Professional development workshops and mentorship opportunities
  • Networking with interns and leaders across multiple corporate functions
  • A portfolio of impactful work that supports meaningful customer experiences

The expected hourly rate for this position is $19.00. The actual compensation will be determined by experience and other factors permitted by the law.

 

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Key Skills
TechnicalProgrammingProblem SolvingTroubleshootingSystems KnowledgeInfrastructure KnowledgeAutomationProcess OptimizationCollaborationTechnical CommunicationSoftware DevelopmentResearchDocumentationProject CoordinationTesting
Categories
TechnologySoftwareEngineeringAdministrative