INTERNSHIP DETAILS

Case Aid Internship

CompanyNorthwest Youth Services
LocationNot specified
Work ModeOn Site
PostedFebruary 27, 2026
Internship Information
Core Responsibilities
This position supports case management for youth program participants at a temporary housing facility by facilitating a welcoming environment, orienting youth to services, and referring them to appropriate social and clinical support.
Internship Type
nwys volunteer
Company Size
58
Visa Sponsorship
No
Language
English
Working Hours
18 hours
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About The Company
Northwest Youth Services is a non-profit organization serving young people ages 13-24 experiencing homelessness in Whatcom and Skagit Counties. ​ At Northwest Youth Services, we affirm youth experience and autonomy, as we work together to foster collective healing and justice, in order to dismantle the systems of oppression that perpetuate youth homelessness. ​ Find us on Facebook @nwyouthservices
About the Role

Internship Title: Case Aid Internship

Location: The PAD, Bellingham, WA

Reports to: PAD Consultant and Casework Specialist

Hours: flexible; approximately 15-18 hours per week

Duration of Internship: TBD; paid position(s) are not guaranteed at the completion of internship

Starting Wage Range: unpaid, service-learning internship

 

NWYS Mission

At Northwest Youth Services, we affirm youth experience and autonomy as we work together to foster collective healing and justice, in order to dismantle the systems of oppression that perpetuate youth homelessness.

 

Internship Description

This position supports the success of NWYS by providing case management for youth program participants within NWYS for minors at our temporary housing facility, the PAD. The PAD is 24 hour/7 days a week, a temporary living facility that provides shelter for unhoused youths in the Bellingham area. Under the direction of the Casework Specialist, Case Aid Interns are responsible for facilitating and cultivating an environment where youth feel welcomed, are oriented to the services that are provided at the PAD and referred to social and clinical support services when appropriate. Case Aid Interns must operate in a collaborative team format that offers group activities, establishes healthy boundaries, help youths cultivate a sense of belonging and purpose, and promote wellness and group participation.

 

Key Responsibilities

  • Assist case managers in assessing the needs of adolescent clients and connecting them with appropriate resources.
  • Assist case managers in gathering and organizing client information.
  • Help coordinate services related to education, mental health, housing, and family support.
  • Participate in client assessments, intake processes, and follow-up communications.
  • Support adolescents in navigating challenges related to school, family dynamics, and personal development.
  • Provide administrative support, including data entry and documentation.
  • Conduct research on policies, programs, and best practices related to adolescent case management.
  • Maintain and update case files, ensuring accuracy and confidentiality.
  • Help connect clients with appropriate resources and services.
  • Attend team meetings and contribute to case discussions

 

Minimum Qualifications

  • Enrollment in Human Services, Social Work, Psychology, or similar educational program
  • Interest in case management, client advocacy, and social services
  • Strong organizational and communication skills
  • Ability to handle sensitive information with discretion
  • Proficiency in Microsoft Office and data management systems
  • Background check clearance
  • Must be 21 years of age or older

 

Required within the first 30 days of term (provided by NWYS):

  • CPR/First Aid Certification
  • Bloodborne Pathogens certification
  • Must have negative TB test
  • Full understanding of the CPS mandatory reporting requirements

                                                                                                                                                                             

Preferred Qualifications

  • Knowledge of issues faced by young people at-risk of/experiencing homelessness


Northwest Youth Services is an Equal Opportunity employer. Employment is based upon individual qualifications without regard to race, color, sex, religion, national origin, citizenship, age, marital status, veteran status, disabilities, political ideology, sexual orientation, or any other legally protected status.

Key Skills
Case ManagementClient AdvocacySocial ServicesOrganizational SkillsCommunication SkillsDiscretionMicrosoft OfficeData ManagementCPR/First AidBloodborne Pathogens CertificationCPS Mandatory ReportingTeamworkGroup Activities FacilitationBoundary SettingClient AssessmentIntake Processes
Categories
Social ServicesHuman ResourcesAdministrative