Intern BORA Project Change Management

Employment Type: Internship
Contract Duration: 6 months extendable to 11 months

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining

IATA is the trade association for the world’s airlines, representing over 320 airlines across 120 countries. Our members comprise 83% of total air traffic. IATA’s mission is to represent, lead, and serve the airline industry. IATA operates over 50 offices and 7 regional offices across the world.

We are embarking on a continuous improvement and digital transformation journey. The BORA (meaning “better” in Swahili) program aims at delivering a new ERP solution for IATA that will enable Corporate Services to deliver on their fiduciary responsibilities as well as deliver more value to the business.

This position will support the BORA Transformation Project team.

What your day would be like

Support the BORA Project team in preparing communications, presentations, and updates for different departments and business users.

Assist in organizing change‑related activities such as workshops, training sessions, and meetings.

Coordinate with cross‑functional teams to support alignment on deliverables and project milestones.

Prepare meeting notes, presentations, and other materials needed for project discussions and trainings.

Contribute ideas to improve how the team communicates, engages stakeholders, and supports user readiness for the new ERP.

We would love to hear from you if

You are a recent university graduate (within 1 year) in Business Administration, Communications, Human Resources, or a related field.

You have strong communication skills and enjoy preparing clear, engaging materials.

You communicate clearly, work well with others, and enjoy collaborating in a multicultural environment.

You are curious, proactive, and comfortable challenging existing ways of working to support improvement.

You are proficient in MS Office (Word, Excel, PowerPoint).

Experience or interest in change management, communications, or training would be an advantage.

You have excellent oral and written communication skills in English.

Travel Required: N