1-800-Flowers.com Internship Program – IT

Position Title: IT Infrastructure Intern
Department: Information Technology (IT)
Location: Jericho, NY
Duration: Summer 10-12 weeks
Hours: Full-Time

About 1-800-Flowers.com, Inc.

1-800-Flowers.com, Inc. is a leading provider of gifts designed to help customers express, connect, and celebrate life’s most meaningful moments. Our family of brands includes Harry & David, Cheryl’s Cookies, PersonalizationMall.com, Things Remembered, and more.

As part of our internship program, you’ll gain hands-on experience, learn from industry experts, and contribute to projects that directly impact how we deliver smiles every day.

Position Summary

The IT Infrastructure Intern will support the Enterprise Technology Infrastructure team by assisting with technical projects related to system administration, cloud services, virtualization, and identity management. This internship provides exposure to real-world enterprise IT environments and offers the opportunity to work alongside experienced engineers supporting critical business systems.

This role is ideal for students who are curious, technically motivated, and eager to learn how enterprise infrastructure supports large-scale e-commerce operations.

Key Responsibilities

Core Responsibilities (All Interns)

• Support department initiatives through research, documentation, and project coordination

• Assist with cross-functional collaboration across the 1-800-Flowers family of brands

• Attend team meetings, present findings, and share progress with stakeholders

• Participate in internship learning sessions, networking opportunities, and workshops

• Contribute ideas to enhance business processes and improve technology operations

IT Infrastructure Responsibilities

• Assist the Infrastructure team with virtualization and system administration projects

• Support migration initiatives involving VMware ESXi and Nutanix AHV environments

• Help with Microsoft Azure service management and cloud resource organization

• Assist with identity and access management tasks using Microsoft Entra ID

• Contribute to infrastructure observability and monitoring initiatives

• Support documentation of infrastructure processes, procedures, and system configurations

• Collaborate with engineers to troubleshoot infrastructure-related issues

• Participate in testing and validation activities during system upgrades or migrations

• Currently pursuing a Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related technical field

• Basic understanding of Windows Server environments

• Exposure to Active Directory or identity management concepts

• Familiarity with cloud platforms such as Microsoft Azure

• Basic understanding of virtualization technologies (VMware, Hyper-V, or Nutanix) is a plus

• Strong problem-solving and analytical skills

• Ability to communicate technical concepts clearly

• Ability to work independently and collaboratively in a fast-paced environment

What You’ll Gain

• Real-world experience working within an enterprise IT infrastructure environment

• Exposure to virtualization, cloud services, and identity management systems

• Hands-on experience supporting technology used in a global e-commerce organization

• Professional development workshops and mentorship opportunities

• Networking with interns and technology leaders across multiple corporate teams

• A portfolio of technical experience supporting real business systems

The expected hourly rate for this position is $19.00. The actual compensation will be determined by experience and other factors permitted by the law.

California residents – please see our California Privacy Rights Notice for Job Applicants