INTERNSHIP DETAILS

Product Ops Internship

Company8x8
LocationCluj-Napoca
Work ModeOn Site
PostedMarch 4, 2026
Internship Information
Core Responsibilities
The intern will support Product Ops and Data & Tooling teams by assisting with data analysis using AI tools to generate reports from sources like Jira and GitHub, and supporting data pipelines and tooling configuration, including AI-assisted automations. Responsibilities also include helping define analytics events, translating data into clear summaries, and supporting project coordination and deliverables.
Internship Type
full time
Company Size
2851
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.
About the Role

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.

Location: Hybrid – Cluj-Napoca, Romania (min. 2 days/week in-office)
Period: 20 July - 20 November 2026
Schedule: Full-time (8 hours/day, Monday–Friday)
Language: English
Eligibility: Final year student or recent graduates
Compensation: Paid internship

Why This Internship?
This internship offers a structured introduction to Product Operations inside a global tech company.

You'll work closely with the Product Ops team, supporting real initiatives that improve how our products are measured, maintained, and delivered. You'll get exposure to both sides of the work - building tools and turning data into insights that support decision-making.

We actively use modern AI tools in our daily work -  from analysis and reporting to documentation and workflow optimisation - and you'll learn how to use them responsibly and effectively as part of the role.

If you enjoy bringing structure to complexity and turning data into clarity, this internship is for you.

What You’ll Be Doing
You’ll support the Product Ops and Data & Tooling teams in areas such as:

  • Assisting with data analysis and using AI tools to explore datasets, generate reports, and surface insights from sources like Jira, GitHub, and Coda

  • Supporting data pipelines, integrations, and tooling configuration — including AI-assisted automations and workflows

  • Helping define and test analytics events to ensure data accuracy, using AI to identify gaps, anomalies, and inconsistencies

  • Helping translate data into clear summaries and visualisations for different audiences

  • Partnering with cross-functional teams to surface actionable insights

  • Supporting coordination of projects, timelines, and deliverables

What We’re Looking For

  • Final-year students or recent graduates in business, analytics, technology, engineering, or related fields

  • Interest in how digital products are measured, optimised, and improved

  • Strong attention to detail and structured thinking

  • Analytical mindset and curiosity about data — you want to understand why, not just what

  • Comfortable working in English

  • Full-time availability for the full internship period

  • Comfortable using modern tools (including AI tools) or eager to learn how to use them effectively

Working Model

Hybrid, based in Cluj-Napoca, with additional in-person time during onboarding and key team activities.

Hiring Process

  • Apply: 4 March – 18 March 2026 (may close earlier if we receive a high volume of applications)

  • Interviews: 10 March – 4 April

  • Offers: Shared shortly after

Learn more about our internship and hiring process on our internship landing page.

For a closer look into what life at 8x8 International and the Cluj office look like check out our Instagram page.

8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.

Our Job Applicant Privacy Notice can be found here.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

Key Skills
Data AnalysisAI ToolsReportingData PipelinesTooling ConfigurationWorkflow AutomationData Accuracy TestingData VisualizationCross-functional PartnershipProject CoordinationStructured ThinkingAnalytical MindsetJiraGitHubCoda
Categories
Data & AnalyticsTechnologySoftwareEngineering