INTERNSHIP DETAILS

Supply Chain - Customer Fulfillment Internship

CompanyRituals
LocationAmsterdam
Work ModeOn Site
PostedMarch 4, 2026
Internship Information
Core Responsibilities
The intern will support end-to-end order fulfillment using EVA (OMS) and D365 (ERP), resolve product defect cases, and act as the key contact for internal teams regarding new sales channels. Responsibilities also include assessing warehouse performance, conducting competitor benchmarks, and mapping workflows to drive process improvements and cost savings.
Internship Type
intern
Company Size
8576
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Founded in 2000 in Amsterdam, The Netherlands, Rituals was the first luxury brand to combine home and body products. To date, we've opened 1000 stores in 36 countries and have become a renowned wellbeing destination. Led by our philosophy, The Art of Soulful Living, we're committed to helping consumers on their journey to personal wellbeing, providing tips, inspiration and products to reconnect body, mind and soul. As a certified B Corp™ we believe in sustainable wellbeing, with collections that are good for people and good for the planet. This is supported by our three pillars: Clean, Conscious, and Caring. Clean: 79% of our personal care products contain >90% natural origin ingredients, and by 2023 all formulas will meet this standard. Conscious: we make sustainable choices; every collection has refill options, and we plant, protect, or restore a tree for every refill sold. Caring: we proudly support social initiatives including Tiny Miracles, a pioneering foundation that helps break the poverty cycle by providing life-changing work for underserved communities in Mumbai, India. This philosophy of sustainable wellbeing is embedded into our company culture. Our people are open minded, customer first oriented, and energetic. If you want to hear more, then keep an eye out on our vacancies, and we hope to have you join us in our offices or stores.
About the Role

Job Description

Start Date: September 2026

Duration: 6 months

32 hours/ 40 hours 

*You must be enrolled in your study program for the entire duration of the internship 

Step into the dynamic world of customer fulfilment within the Rituals Logistics team, a key player in our fast-paced supply chain operations. As an intern, you'll work on projects that fuel our retail & digital growth. Your responsibilities will include handling IT and data queries, supporting end-to-end order fulfilment using EVA (OMS) and D365 (ERP), resolving product defect cases, and collaborating with Customer Relations, Warehousing, Digital and Local Head Office teams.

You'll also serve as the key contact for internal teams regarding emerging sales channels, ensuring effective communication and integration across departments. Additionally, you'll assess warehouse performance, conduct competitor benchmarks, and drive process improvements by mapping workflows to identify bottlenecks and cost-saving opportunities. Depending on your interests and business priorities, you may focus on data-driven deep dives, such as analyzing returns management or carrier return flows, to uncover insights and drive measurable improvements.

To be eligible for this internship you must be currently enrolled in a Dutch HBO/University and living in the Netherlands. The internship period starts per September 2026 for 6 months. Do you also recognize yourself in the bullet points below? Then don’t hesitate and apply!

Qualifications

  • You are currently studying Logistics or Supply Chain Management
  • You have strong stakeholder, communication and relationship management capabilities
  • You have strong analytical skills and advanced experience in Excel
  • You are eager to learn, you are able to think out-of-the-box and curious to investigate and provide further continuous improvements to existing processes
  • You have affinity with IT systems and will quickly master key systems such as ERP, OMS & TMS

Additional Information

Rituals offers a varied intern role (full-time) within a young team with enthusiastic colleagues at our head office in the heart of Amsterdam. The salary offered is in line with market conditions and you will be given the opportunity to make the fullest use of your talents. The organization offers you an ambitious and pleasant international working environment.

· A compensation of €550,- based on 40 hours

  • Unlimited access to the ‘’Rijksmuseum’’
  • Discount on your OneFit or ClassPass subscription
  • 20% discount on our products
  • MacBook Pro
  • Two holidays per month based on 40 hours
  • Intern Rootcamp & trainings
  • The opportunity to participate in a variety of activities, from running the Amsterdam Marathon to company festivities
  • Fresh fruit, free snacks and healthy lunches
  • Rituals Job Family: Interns
  • Department: Central Head Office
  • Head Office Department: Supply Chain Logistics
    • Key Skills
    Stakeholder ManagementCommunicationRelationship ManagementAnalytical SkillsExcelOut-of-the-box ThinkingProcess ImprovementIT Systems AffinityERP MasteryOMS MasteryTMS Mastery
    Categories
    LogisticsData & AnalyticsAdministrative
    Benefits
    Rijksmuseum accessDiscount on OneFit or ClassPass subscription20% discount on productsMacBook ProTwo holidays per monthIntern Rootcamp & trainingsVariety of activitiesFresh fruitFree snacksHealthy lunches