UX Design Intern

Summary

You’ll join Guidewire’s Professional Services team, the group that partners directly with customers to design and deliver solutions on our cloud platform.
Working alongside UX Field Agents, solution architects, and implementation specialists, you will transform complex P&C insurance workflows into intuitive, human-centered experiences within a collaborative, AI-focused culture. As a core part of the design delivery engine, you will turn research and requirements into polished design boards, high-fidelity Figma prototypes, and client-ready assets, applying UX fundamentals and AI tools to accelerate work and support large-scale cloud implementations, ultimately reducing customer effort and time.
This internship is ideal if you have strong UX foundations, impressive school or personal projects, and are ready for your first professional design role where your work is used by real clients.

What to join Guidewire Basecamp?
A place for you to belong and thrive. Guidewire Basecamp is our graduate and intern program. Designed through research from our own former interns and graduate level employees, Guidewire Basecamp is the program that all our interns and graduates become a part of when they walk through our doors. We give them the tools to leap further and find their own way, so they can confidently Navigate What's Next in their career.

GWBC = Guidewire Basecamp

Job Description

What you’ll do

• Help organize and synthesize field research, user flows, and discovery outputs into clear, visually compelling design boards and presentations for client workshops and project milestones.

• Adapt core UX and UI templates to specific customer brands, applying colors, typography, imagery, and assets so that designs feel native to each insurer’s identity.

• Build high-fidelity mockups and interactive prototypes in Figma that demonstrate end-to-end user journeys, microinteractions, and UX concepts for P&C insurance workflows.

• Use your understanding of HTML/CSS (and XML-like structures) to ensure design intent can be implemented accurately and to assist in styling front-end templates to match customer branding.

• Experiment with and apply AI design tools (for example, image generation, content suggestions, and layout assists) to speed up concepting, asset creation, and iteration cycles, in line with Professional Services’ AI-powered execution priorities.

• Participate in design QA reviews to check for consistency, accessibility considerations, and client readiness across screens, components, and flows.

• Collaborate closely with UX Field Agents, consultants, and product teams to support scalable, repeatable UX assets that help reduce implementation effort and time for customers and accelerate cloud adoption as part of Professional Services’ FY26 priorities.

• At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.
   

What you’ll bring

Required

• Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.

• Strong UX foundation: clear understanding of the difference between UX and UI, user-centered design principles, and core interaction design patterns, supported by a portfolio of academic or personal work.

• Professional-level proficiency in Figma, including components, styles, prototyping, and basic design systems usage.

• Comfort reading and working alongside HTML/CSS (and structured formats like XML) to bridge design and front-end implementation.

• Curiosity and enthusiasm for using AI tools (such as ChatGPT, image-generation tools, or FigJam AI) as part of a professional design workflow.

• Strong visual communication skills and attention to detail, with the ability to follow and extend an existing visual language.

• Openness to feedback, with the ability to iterate quickly and collaborate effectively in a hybrid, cross-functional environment.

• Self-directed, organized working style with a “hunger to learn” and willingness to take ownership of tasks from start to finish.

Preferred

• Currently pursuing or recently completed a degree, diploma, or certificate in UX Design, Human-Computer Interaction, Graphic Design, or a related field (or equivalent practical experience).

• Experience designing for web applications or complex workflows (for example, dashboards, forms, or enterprise tools).

• Familiarity with accessibility considerations (e.g., color contrast, keyboard navigation, clear affordances) in digital product design.

• Exposure to enterprise or B2B software, especially in data-heavy or highly regulated domains.

• Interest in insurance, enterprise systems, and SaaS products and how design can simplify complex systems.

Your Impact

We believe in clarity and setting you up for success. In your first few months, you’ll partner with Senior UX Architects and UX Field Agents to take real customer research, business requirements, and configuration constraints and turn them into design boards, clickable prototypes, and branded templates that can be directly used in Professional Services projects.

You will help create reusable UX assets to support Guidewire's goal of transforming P&C insurance, enabling Professional Services to significantly reduce implementation effort and time, and accelerate cloud adoption. Your work will eventually improve the usability and adoption of Guidewire-powered solutions for insurers' end users globally, contributing to AI-enabled, value-focused deliveries.

What’s in it for you

The people we employ give their all, and in return, we offer flexibility wherever we can, such as:

• Flexible work environment with a hybrid model that combines remote work and in-person collaboration in our Toronto office.

• Health and wellness benefits, and paid time off programs including volunteer time off, aligned to local market practices.

• Market-competitive pay and incentive programs for interns, where applicable.

• Continual development and internal career growth opportunities, including exposure to Professional Services projects that showcase AI-enabled delivery, cloud transformation, and measurable customer value.

• Access to senior UX architects for portfolio reviews, career coaching, and technical guidance, plus targeted training on AI in UX and Guidewire’s product ecosystem.
   

All new hires participate in our in-person orientation process, giving you the chance to connect with fellow “Guidewire Adventurers,” learn how we combine digital, core, analytics, and AI to serve P&C insurers, and understand how your work as a UX Design Intern supports our wider mission and customer success.

The Canadian CAD base salary range for this full-time position is $50,000 - $62,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.