Student Associate - Claims Administration

Frankenmuth Insurance is seeking a motivated college student to join our Claims Administration team for a summer Student Associate opportunity.  This is an in office position.

Position overview:

As a Student Associate in Claims Administration at Frankenmuth Insurance, you will have a chance to gain hands on experience assisting the Claims team on a variety of projects. Primarily you will have the opportunity to provide administrative support to our Claims team.

Qualifications:

• Students should be currently enrolled and entering their freshman-senior year in college
• Able to communicate effectively
• Ability to organize data, manage multiple tasks and make decisions independently

Under direct supervision and following standard procedures, provides administrative support by performing the following duties:

Essential Duties and Responsibilities

1. Completes first notice of loss reports and assigns claims.
1. Interacts with policyholders and agencies to gather information on claims
2. Compiles data and completes first notice of loss reports
3. Verifies policy information for accuracy and ensures policyholder contact information is correct in system
4. Assigns claims to claim representatives by line of business and complexity of loss, including escalation of claims
5. Sets up initial case reserves

2. Analyzes, reviews, processes payments, and prepares reports, including:
1. Reconciles small claim reports as submitted within agent’s authority
2. Processes payments for independent adjuster expenses, salvage program, and pharmacy program
3. Processes reinsurance payments and prepares reinsurance reports
4. Processes payments for direct repair programs
5. Reconciles error reports for medical bill review,  glass program, roadside assistance program, 1099 reporting, and vehicle coding

3. Performs other duties as assigned.

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