INTERNSHIP DETAILS

Internship: Improving Purchase Order to Invoice Process for Service Sales

CompanyVanderlande
LocationVeghel
Work ModeOn Site
PostedMarch 6, 2026
Internship Information
Core Responsibilities
The intern will map the current Purchase Order (PO) to Invoice process across multiple departments, analyze bottlenecks causing delays and financial losses, and quantify the impact of these issues. Responsibilities also include proposing actionable process improvements, potential automation opportunities, and delivering a clear implementation roadmap.
Internship Type
full time
Company Size
9422
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Vanderlande is a market-leading, global partner for future-proof logistic process automation in the warehousing, airports and parcel sectors. Its extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology. The company focuses on the optimisation of its customers’ business processes and competitive positions. Through close cooperation, it strives for the improvement of their operational activities and the expansion of their logistical achievements. Established in 1949, Vanderlande has more than 11,000 employees and a turnover of 2.3 billion euros. Toyota Industries Corporation (TICO) acquired Vanderlande in 2017 to cement its global leading position within material handling. It aims to achieve this by increasing its presence in all integrated and automated projects, and capitalising on the synergies between the organisations and the added value they offer to the market. TICO therefore launched the Toyota Automated Logistics Group (TALG), which consists of Toyota L&F, Bastian Solutions, Vanderlande and viastore. TALG is a global partner for integrated logistic process automation, with its group companies collaborating under the guiding principle: for every challenge, a reliable solution. In May 2025, Vanderlande completed the acquisition of Siemens Logistics' operations outside the USA and in doing so welcomed more than 2,000 new employees. The acquisition supports the company’s strategic ambition to accelerate its growth in automated logistics, particularly strengthening its capacity to deliver baggage, cargo and digital airport solutions.
About the Role

Job Title

Internship: Improving Purchase Order to Invoice Process for Service Sales

Job Description

Assignment type: Internship

Start date: As soon as possible

Assignment duration: 5-6 months

Location: Veghel

Education level: Bachelor / Master

Desired study: Industrial Engineering, Business Administration or related

Language: Dutch / English

Description of assignment

The Service Sales organization is responsible for managing the operational and administrative flow from Purchase Order (PO) to final invoice for one of Vanderlande’s largest customers. Currently, several bottlenecks in this Purchase Order to invoice chain lead to delays, rework, and missed opportunities to invoice on time. Examples include incomplete or late feedback loops from Service Account Manager (SAM) and Change Management, missing or inconsistent updates in TopDesk tickets, unclear communication about required activities, and final acceptances that are not always captured correctly.

These issues cause Finance to trigger us reactively, rather than us steering the process proactively. Last year alone, €6.6M remained open due to incomplete administrative follow‑up.

The research question:
How can the PO‑to‑Invoice process within the Service Sales organization be optimized to ensure timely updates, reduce outstanding work, and enable proactive invoicing?

Department description

The Service Sales team operates within the Distribution Domain and supports one of Vanderlande’s largest global customers. The department collaborates closely with Service account managers (SAM), Change Management, Finance, and technical service teams. Activities include managing service requests, handling commercial follow‑up, processing PO‑related tasks, maintaining TopDesk records, and ensuring correct and timely invoicing.

The intern works in an energetic, international, multidisciplinary environment, interacting with multiple stakeholders. The assignment involves direct engagement with process experts and operational teams to map processes, identify gaps, and drive improvement ideas.

Tasks/responsibilities

  • Map the current Purchase order to invoice process across departments
  • Analyze bottlenecks such as late feedback loops, missing ticket updates, incomplete acceptances, and unclear task ownership.
  • Quantify the impact
  • Propose actionable process improvements and possible automation opportunities.
  • Validate solutions with stakeholders
  • Deliver a clear improvement roadmap and implementation advice.

 Your profile

  • Strong analytical and processmapping skills (Lean/Value Stream Mapping is a plus)
  • Comfortable interviewing stakeholders and challenging assumptions
  • Affinity with process improvement, automation, or change management
  • Experience with Excel, process tools (e.g., Visio, Miro), or ticketing systems
  • Proactive, curious, and hands-on mindset.
  • *Enrollment to a Dutch Education System & resident of The Netherlands

Contact

Do you recognize yourself in this challenging profile? Are you looking for an internship in our organization? Please fill out the application form and upload your resume and cover letter. For more information, contact us by e-mail: internship@vanderlande.com.

Key Skills
Process MappingLeanValue Stream MappingStakeholder InterviewingProcess ImprovementAutomationChange ManagementExcelVisioMiroTicketing SystemsAnalytical SkillsProactivityCuriosityHands-on Mindset
Categories
LogisticsEngineeringConsultingFinance & AccountingAdministrative