Summer People Team Intern –Learning Experience
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ABOUT THIS POSITION
Role SummaryWaystar is seeking a Summer Intern – AI Agents to help design, prototype, and test AI agents that support People Team workflows such as learning enablement, onboarding support, internal knowledge access, and operational efficiency. This role blends technical experimentation with curiosity about how people work, learn, and make decisions.
About the Team
The Waystar People Team creates exceptional team member experiences by hiring, developing, and supporting talent in ways that unlock potential and enable business results. The team is focused on building scalable, future-ready people solutions, including responsibly enabling Generative AI to improve how work gets done.
WHAT YOU'LL DO
Key Responsibilities
Design and prototype AI agents that support People Team use cases.
Collaborate with People Team partners to identify high-impact problems.
Experiment with prompt design, agent logic, and evaluation approaches.
Document use cases, risks, and learnings to support responsible scaling.
Ensure alignment with Waystar AI governance and ethical guidelines.
Required Qualifications
Currently pursuing a degree in Computer Science, Data Science, Human-Computer Interaction, Learning Sciences, or a related field.
Foundational understanding of AI or machine learning concepts.
Interest in or experience with Generative AI tools or agent-based systems.
Strong communication skills and ethical judgment.
WHAT YOU'LL NEED
Preferred Qualifications
Experience with AI frameworks or automation tools.
Interest in learning, talent development, or people operations.
Curiosity, adaptability, and comfort experimenting in ambiguous spaces.
Learning Opportunities
Hands-on experience building AI agents in an enterprise People Team context.
Exposure to responsible AI governance and ethics.
Mentorship from People Team and AI leaders.
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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