Customer Relations Officer (Internship)

IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.

IKEA Malaysia creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano Handel Sdn. Bhd. owns and operates four omnichannel stores in Malaysia, including IKEA Damansara, IKEA Cheras, IKEA Tebrau and IKEA Batu Kawan. To learn more, visit IKEA.my

About the job

• To ensure a positive and joyful shopping experience for all IKEA visitors and customers.
• Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store
• Ensure that customers’ issues are handled efficiently and with empathy.
• Actively working towards fulfilling the four tasks of the store.

• Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in Business Administration, Management, Marketing, Customer Service Management, Office Management course) - Letter of internship from your academy and your resume is required for this application.
• Good communication skills, service-oriented and fluent in English.
• You are energetic, friendly and pleasant with an out-going personality.

Please apply by 31-March-2026.