Quality Summer Internship - Green Bay WI - Part Time/ Temporary

Quality Summer Internship - Temporary Employment

This position will work up to 20 hours per week

Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health—they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.

Job Summary
Prevea Health in Green Bay, Wisconsin, is seeking a highly motivated intern to join our Quality team. In this internship you will gain hands-on experience in healthcare quality initiatives within the Quality team. This internship provides a unique opportunity to develop analytical, problem-solving, and communication skills while supporting patient outreach efforts.

What you will do

• Utilize Electronic Medical Records (EMR) system to verify patient status, determine if they are established with Prevea, and identify discrepancies and reporting to staff/providers as needed.
• Review and update patient rosters received from payors to ensure accuracy.
• Assess the need for patient outreach and determine the appropriate method whether that be by MyChart, letter, or phone call.
• Potential to assist the Quality Advocate with patient outreach and scheduling when necessary.
• Conduct data audits to track patients visits, missing information, and outdated records.

Education Qualifications

• Enrolled in a college or university program such as Health Information Management, Healthcare Administration, Data/Business Analytics, or relevant degree Required

Skills and Abilities

• Technology experience, to include Office Word, Excel, Power Point, etc.
• Ability to multi-task in a fast-paced environment, while remaining calm and professional.
• Excellent written and verbal communication, including the ability to speak one-on-one and to small groups.
• Ability to gather information and formulate for reporting purposes.
• Strong customer service skills with the ability to work effectively with all levels of staff, patients, public, external agencies, and senior level leadership.
• Ability to be flexible and adaptable with work schedule
• Ability to maintain and manage confidential information with discretion.
• Desire to learn about healthcare organizations.

Physical Demands

• Sit - Frequently
• Stand - Occasionally
• Walk - Occasionally
• Drive - Rarely
• Climb (Stairs/Ladders) - Rarely
• Bend (Neck) - Frequently
• Gross Manipulation (Hands/Arms) - Constantly
• Squat - Rarely
• Twist/Turn (Neck) - Occasionally
• Twist/Turn(Waist) - Occasionally
• Lift/Carry 0-10 lbs. - Rarely
• Lift/Carry 11-25 lbs. - Rarely
• Lift/Carry 26-35 lbs. - Rarely
• Push/Pull up to 10 lbs. - Rarely
• Push/Pull 11-25 lbs. - Rarely
• Push/Pull 26-35 lbs. - Rarely
• Reach (Above shoulder level) - Rarely
• Reach (Below shoulder level) - Constantly
• Simple Grasping (Hands/Arms) - Constantly
• Fine Manipulation (Hands/Arms) - Constantly
• Gross Manipulation (Hands/Arms) - Constantly

Working Conditions

• Noise - Occasionally

Travel Requirements

• 5%

Hearing Requirements

• Hears Whispers < 3 feet - Constantly
• Hears Whispers 3-8 feet - Constantly

Vision Requirements

• Color Discrimination - Constantly
• Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly
• Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly

Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify