INTERNSHIP DETAILS

IT Service Desk Internship

CompanyZalaris
LocationRīga
Work ModeOn Site
PostedApril 3, 2026
Internship Information
Core Responsibilities
The intern will be responsible for providing local IT assistance and processing IT Support service requests via tickets. Key tasks also include helping to update simple documentation, knowledge base articles, and performing technical tasks related to the SAP system.
Internship Type
full time
Company Size
1798
Visa Sponsorship
No
Language
English
Working Hours
20 hours
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About The Company
Simplify work life. Achieve more. Our mission is to simplify HR and payroll administration, and empower you with useful information so that you can invest more in your people. Our values bind us together as one company as they shape the way we behave towards each other, our customers and our partners across the markets we serve. We believe that everyone matters in this company and that no one person is better than another. We dare to aim high! #bestingmyself is everyone’s motto because we give the best version of ourselves to the team. We believe that the best results are achieved, not by being the best in the team but by bringing the best out of your team, and supporting each other across the finish line. This is true team spirit. We are a leading service provider of Human Capital Management (HCM) solutions, serving more than 1.5 million employees monthly with an annual revenue of more than 88 million Euros. We hold #1 or #2 positions in most of our markets, and carry over two decades of experience in transforming HR and support creating sustainable businesses with our clients. For more information about us, go to zalaris.com.
About the Role

Reference No: 3251

Office Type:  

Elevate Your Career with Zalaris

Zalaris is a rapidly expanding global leader in Tech HR and payroll solutions.

We’re big enough for you to grow and be a part of an international environment but small enough for you to be visible and truly make a difference.

We foster open communication and short decision-making paths that encourage creative and innovative thinking.

Zalaris’ culture is rooted in values inspired by Nordic working ethos: everyone matters, aiming high and team spirit. We’re committed to building a diverse, inclusive, and authentic workplace where everyone brings their own uniqueness. Zalaris’ employees come from different backgrounds, cultures, and walks of life, and we are proud of it.

 

Zalaris is a rapidly expanding global leader in Tech HR and payroll solutions. Zalaris’ culture is rooted in values inspired by Nordic working ethos: everyone matters, aiming high and team spirit. We’re committed to building a diverse, inclusive, and authentic workplace where everyone brings their own uniqueness. 

 

About the Internship 

Period: June – August 2026 

Location: 100% on‑site (Novira Plaza, 2A Marijas iela Riga LV-1050) 

Working hours: 4 hours/day (morning shift 09:00–13:00 or afternoon shift 13:00–17:00) 

Monthly compensation: €500 gross  

Internship agreement: Signed in May (tripartite – you, your university, and Zalaris)  

Application deadline: 31 March 

Start date: 1 June – Welcome Day 

 

Your Main Tasks 

  • Providing local IT assistance 

  • Processing IT Support service requests (tickets) 

  • Help update simple documentation and knowledge base articles 

  • Performing SAP system technical tasks 

  • Learn service desk tools, processes, and best practices through guided training 

 

What We Offer 

  • Practical IT experience in an international HR & payroll services company 

  • Opportunity to work with SAP and modern IT support tools 

  • Support from experienced colleagues and a friendly team environment 

  • Real tasks that help you grow your technical and professional skills

  • Modern city-center office with rooftop terrace, office snacks and everything you need to craft a barista-style cappuccino or latte.    

 

#LI-DNI 
#LI-DNP 

Ready to become part of our team? Join us at Zalaris and be a part of a vibrant, collaborative community of Tech HR and payroll experts dedicated to grow and innovate. #team Zalaris

Key Skills
IT Service DeskIT SupportTicket ProcessingDocumentationKnowledge BaseSAP SystemService Desk ToolsTechnical Tasks
Categories
Customer Service & SupportTechnologyAdministrativeHuman Resources
Benefits
Office SnacksBarista-style Cappuccino Or Latte