INTERNSHIP DETAILS

Intern, IT Support Specialist

CompanyMirum Pharmaceuticals
LocationFoster City
Work ModeOn Site
PostedMarch 5, 2026
Internship Information
Core Responsibilities
This role involves providing remote and onsite IT support for employees, including AV support for meetings and events using platforms like Zoom and Microsoft Teams. The candidate will focus on resolving technical incidents while also identifying underlying problems to develop long-term solutions and processes.
Internship Type
full time
Salary Range
$35 - $45
Company Size
425
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Mirum Pharmaceuticals, Inc. is a biopharmaceutical company dedicated to transforming the treatment of rare diseases affecting children and adults. Mirum has three approved medications: LIVMARLI® (maralixibat), CHOLBAM® (cholic acid) capsules, and CTEXLI™ (chenodiol) tablets. LIVMARLI, an IBAT inhibitor, is approved for the treatment of two rare liver diseases affecting children and adults. It is approved for the treatment of cholestatic pruritus in patients with Alagille syndrome in the U.S. (three months and older), in Europe (two months and older), and in other regions globally. It is also approved in the U.S. in cholestatic pruritus in PFIC patients 12 months of age and older; in Europe, it is approved for patients with PFIC three months of age and older. Mirum is also initiating the Phase 3 EXPAND study, a label expansion opportunity for LIVMARLI in additional settings of cholestatic pruritus. CHOLBAM is FDA-approved for the treatment of bile acid synthesis disorders due to single enzyme deficiencies and adjunctive treatment of peroxisomal disorders in patients who show signs or symptoms of liver disease. CTEXLI is FDA-approved for the treatment of cerebrotendinous xanthomatosis (CTX) in adults. Mirum's late-stage pipeline includes two investigational treatments for several rare diseases. Volixibat, an IBAT inhibitor, is being evaluated in two potentially registrational studies including the Phase 2 VISTAS study for primary sclerosing cholangitis (PSC) and Phase 2b VANTAGE study for primary biliary cholangitis (PBC). Volixibat has been granted Breakthrough Therapy Designation for the treatment of cholestatic pruritus in patients with PBC. Mirum is also planning for a Phase 2 study evaluating MRM-3379, a PDE4D inhibitor for the treatment of Fragile X syndrome, a rare genetic neurocognitive disorder.
About the Role

 

MISSION

Mirum Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of rare diseases. We are passionate about advancing scientific discoveries to become important medicines for rare disease patients. We are collaborative, creative, and experienced professionals and we’re looking to augment our team with other individuals who embody our values: care, be real, get it done, and have fun, seriously.

 

POSITION SUMMARY 

This position will report directly to our Associate Director of IT Operations and be an integral part of our global IT organization. This candidate is focused not just on resolving technical incidents but to find underlying problems and help develop long term solutions/processes.

JOB FUNCTIONS/RESPONSIBILITIES:

  • 1–2 years of experience in a technical support role
  • Working knowledge of the following IT systems and platforms:
    • Windows Operating Systems
    • Azure AD, Intune, Office 365
    • Okta
    • General networking concepts (firewalls, IP addressing, WLAN, routers, switches)
  • Experience with end-user hardware and software troubleshooting
  • Strong customer service, organizational, prioritization, and communication skills
  • Excellent interpersonal skills with the ability to collaborate effectively across cross-functional teams, customers, and external vendors
  • Experience deploying and supporting laptops and mobile devices
  • Proficiency supporting Adobe, Box, and Microsoft applications (OneDrive, SharePoint, Microsoft Office Suite, etc.)
  • Provide remote and onsite IT support for Mirum employees
  • Provide AV support for company meetings and events, including:
    • Zoom
    • Microsoft Teams
    • Logitech Sync software and hardware

QUALIFICATIONS

Education/Experience:
Degree or coursework in Information Technology, Cybersecurity, Computer Science, Computer Engineering, Networking, Information Systems, Web Design, Web Development, Digital Workforce, or a related field.

The pay range for this role is $35-45/hr depending on experience. 

#LI-ONSITE

Mirum Pharmaceuticals is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and Local laws that prohibit employment discrimination on the basis of race, age, national origin, ethnicity, religion, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability, veteran’s status or any other classification protected by applicable State/Federal/Local laws.

Mirum Pharmaceuticals provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.

Key Skills
Windows Operating SystemsAzure ADIntuneOffice 365OktaNetworking ConceptsHardware TroubleshootingSoftware TroubleshootingCustomer ServiceOrganizational SkillsCommunication SkillsInterpersonal SkillsLaptop DeploymentMobile Device SupportAdobe SupportZoom Support
Categories
TechnologyCustomer Service & SupportHealthcare