INTERNSHIP DETAILS

Operations GX Intern Spain

CompanyDelivery Hero
LocationBarcelona
Work ModeOn Site
PostedMarch 6, 2026
Internship Information
Core Responsibilities
The intern will help build and improve local execution focusing on the courier experience by understanding pain points and pushing forward solutions. They will also execute administrative tasks, act as a point of contact for fleet leads, and follow up on established processes.
Internship Type
intern
Company Size
40665
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action, and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
About the Role

Company Description

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

As part of the Local Ops team, you will be responsible for helping build and improve the Local execution in terms of courier experience. We are looking for someone to connect, understand and push forward solutions to improve the pain points the riders face.

 

  • Execute  administrative tasks to give answers to our couriers.
  • Be the point of contact for our fleet leads team accompany them in the needs they could have.
  • Follow up the processes we have in place for our fleets 
  • Analyze daily and weekly operation metrics with a macro view of the long-term success of the city. Optimize delivery times and Courier earnings.

Qualifications

  • Excel/Google Sheets proficiency is a must 
  • Effective written and verbal communication skills in Spanish and English
  • Analytical skills and the ability to be persuasive using details and facts 
  • Results-oriented, autonomous, and efficient with a collaborative work style, open to direction, and a commitment to achieving goals 
  • Ability to look at situations from several points of view  
  • Excellent communication skills are a plus to be capable of talking with different types of people

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 🍔 Monthly Glovo credits to satisfy your cravings!
  • 🏊 Discounted gym memberships to keep you energized.
  • 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • 👪 Enhanced parental leave, and office-based nursery.
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Additional Information

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Key Skills
ExcelGoogle SheetsCommunicationAnalytical skillsPersuasionResults-orientedAutonomousEfficientCollaborativeGoal achievement
Categories
LogisticsAdministrativeTransportationData & Analytics
Benefits
Monthly Glovo creditsDiscounted gym membershipsExtra time offWork from home two days a weekWork from anywhere for up to three weeks a yearEnhanced parental leaveOffice-based nurseryOnline therapyWellbeing benefits