Intern (Business Analyst- Commercial & Retail Banking)

Description

Blue Ridge Bank (the “Bank”) is partnering with the Virginia Bankers Association (“VBA”) to offer high-impact summer internships designed for students who want real experience, real responsibility, and a real path into the banking industry. Through hands-on projects, in-person training, and exclusive networking events, interns will gain exposure to the world of community banking.

This program is a strong fit for students who like working with numbers, solving problems, and using data to understand how businesses make decisions. Whether you're interested in credit analysis, financial reporting, data management, or commercial banking, strong quantitative skills will help you stand out and make an impact from day one.

· Eligibility: Must be 18 years of age.

· Work onsite for 40 hours a week, May 26– August 7.

· Location: Richmond, VA Bayberry Office

· Reporting to the Commercial Banking Executive

THERE ARE 3 INTERNSHIPS OPPORTUNITIES, PLEASE APPLY TO EACH IF INTERESTED IN MORE THAN ONE.

Requirements

We are seeking a highly analytical Business Analyst Intern to help strengthen performance measurements across our Commercial and Retail banking teams. This internship focuses on building, refining, and automating scorecards, dashboards, and reporting tools that align day-to-day performance with the bank’s 2026 strategic goals.

You will gain hands-on experience in banking operations, performance tracking, incentive logic, and executive-level reporting, while contributing tools and insights that directly impact team performance and strategy execution.

Key Responsibilities: 

Scorecard Development & KPI Alignment

• Partner with Commercial and Retail leadership to design balanced performance scorecards for Relationship Managers and Branch Managers.

• Refine existing scorecards to ensure alignment with strategic objectives.

• Translate qualitative goals (e.g., client experience, relationship depth) and quantitative targets (e.g., loan growth, deposit volume) into weighted, actionable metrics.

Reporting, Dashboards & Performance Tracking

• Build automated daily, weekly, and monthly reporting to track progress against annual goals.

• Develop visual dashboards that highlight top performers, coaching opportunities, and early-warning trends.

• Create data-driven stories that help managers quickly understand performance patterns and improvement areas.

Incentive Validation & Data Integrity

• Audit performance data used for incentive calculations, ensuring accuracy and transparency.

• Test incentive logic to confirm correct payouts at various performance levels.

• Identify and propose improvements to reduce manual reporting and data inconsistencies.

Strategic Initiative Analysis

• Track and report on major 2026 initiatives (e.g., product adoption, deposit growth campaigns).

• Analyze campaign ROI and uncover performance trends across markets.

• Present actionable insights to leadership, connecting frontline outcomes to strategic goals.

Key Deliverables

• Master Scorecard: Fully automated performance template for Retail or Commercial banking.

• Initiative Dashboard: Visual tool for tracking a key strategic goal.

• Process Improvement Memo: Executive summary recommending enhancements to data collection and reporting processes.

Qualifications

• Pursuing a degree in Business, Finance, Economics, Data Analytics, or related field.

• Advanced Excel skills; experience or interest in Power BI or similar tools.

• Strong analytical mindset with attention to detail.

• Comfortable working with both operational teams and senior leadership.

• Curious and motivated to understand how performance metrics drive business results.

Internship Roadmap (12 Weeks)

• Phase 1 – Deep Dive (Weeks 1–3): Learn the business by shadowing branch managers, mapping data sources, and auditing current scorecards.

• Phase 2 – Build & Test (Weeks 4–8): Define KPI weighting, prototype automated scorecards, test incentive calculations, and launch recurring performance reports.

• Phase 3 – Launch & Present (Weeks 9–12): Build initiative dashboards, analyze mid-year performance, create user documentation, and present findings to senior leadership.

Internship Responsibilities:

• Commitment to understanding the overall concept of the company, including the brand, customer, product goals, and all other aspects of service.

• Accept designated, business-focus projects to research, propose ideas and solutions, and present final projects during the internship.

• Complete a capstone project and present it to bank leaders and external participants.

• Engages with customers or clients and provides service and/or sales under direct supervision.

• Provide suggestions to management for improving customer service and internal processes.

• Learn and become proficient in internal software systems.

• Attends all required in-person VBA hosted training and events including but not limited to, orientation on May 28, 2026, and the Mid-Summer meet up on July 7, 2026.

• Other tasks as assigned.

• Create value for the bank and its employees.