Business Process Analyst Intern

Are you passionate about process improvement and data analysis? Become a Business Process Analyst Intern at Royal Credit Union! In this role, you’ll gather and analyze data, develop and implement process changes, and work directly with team members to create innovative solutions. Gain hands-on experience in project management, automation, and system requirements while making a real impact. Join us and start shaping your future today!

All applicants must be located in the Chippewa Valley Area & include a resume, cover letter, transcript and their anticipated graduation date when applying. If selected for the internship, you must be able to commit to the full 12 months and be enrolled at a university or technical college throughout the length of the internship. Must be able to work onsite at the Royal Credit Union Corporate Center in Eau Claire, WI, throughout the school year and during breaks.

Why Royal?

• Member and Community Focused: We are dedicated to making a positive impact on our Members and the communities we serve, going beyond financial services to enrich lives and foster growth.
• Supportive Environment: Join a collaborative, values-driven workplace that is always evolving. We support each other and work together to achieve our goals.
• Professional Growth: We offer numerous opportunities for training and advancement, helping you continuously develop and advance your skills.
• Empowerment: We empower our team members to make decisions and drive initiatives that help our Members achieve their financial goals. Your ideas and contributions are valued and encouraged.
• Community Involvement: Engage with your local community through various initiatives and events, making a tangible difference where you live and work. Be part of something bigger.

What You’ll Do:

The Business Process Analyst Intern will assist in evaluating business problems, identifying requirements, and selecting and developing solutions with a Member-first focus. This includes researching and analyzing data in support of business functions, process knowledge, and system requirements as well as project and process management.

What’s It Like Being an Intern at Royal Credit Union? Watch Here!

Our Commitment To You:

• Compensation: $17.41 - 19.49 per hour (candidates with significant related experience may be higher)

Intern Responsibilities Include, But Are Not Limited To:

• Gather and analyze data to develop and implement process changes for continuous improvement in operational procedures.
• Collaborate with business units to gather requirements, develop specifications, document processes, and participate in developing, testing, and rolling out solutions.
• Build, program, test, debug, and implement solutions/automations that meet business requirements and standards.
• Track, prioritize, and escalate issues as needed, while meeting performance goals and complying with the Bank Secrecy Act.

What's Needed For This Position: 

• Enrolled at a University throughout the length of the internship, pursuing a degree in Information Systems, Computer Science, Business Administration, or other related field
• Familiar with core systems and tools (e.g., SQL, workflow automation, data analysis) with strong written and verbal communication skills.
• Analytical mindset with the ability to evaluate and improve processes, gather and interpret data, and write clear reports and procedures.
• Capable of prioritizing multiple tasks, meeting deadlines, maintaining quality in high-volume environments, and effectively managing conflict.
• Proficient in Microsoft Office, readily learns new technologies, and demonstrates analytical and process design experience.

Work Schedule:

• Working approximately 15-20 hours per week during the school year and 30-40 hours per week during the summer. Generally working variable hours between 8:00am – 5:00pm Monday through Friday based on class schedule.
• Must be able to work onsite at Royal Credit Union Corporate Center in Eau Claire, WI throughout the school year and during breaks.
• This is a limited term, non-benefit eligible, position that will go from May 2026 through May 2027.
• Must be able to commit to the 12-month internship. 

Training:

• Prior to starting a normal work schedule, new Royal team members must attend Foundation Training at our Corporate Center in Eau Claire, WI from 9:00am - 4:30pm on Monday and Tuesday during their first week of employment. Out of town learners will be reimbursed costs related to travel and lodging. 
• Foundation Training covers fundamental information about Royal’s culture and core values which sets the stage for team members to be successful within our organization.

Ready to make a positive impact? APPLY TODAY and be part of a team that appreciates your efforts and encourages your development!