HR Intern

Join a Mission That Moves Richmond

GRTC is deeply connected to the communities we serve, offering opportunities to shape the future of public transit through innovative service designs, major capital projects, and a growing regional network. Every day, our work powers more than 30,000 transit trips and supports mobility for people across the region. With new routes, expanded connections, and a second bus rapid transit line in development to complement the Pulse, our ITDP Bronze Medal-winning flagship system, GRTC continues to expand its role as the backbone of regional mobility. Joining GRTC means being part of a mission-driven team with the chance to make a lasting impact on how people move and connect.

SUMMARY:

The Transit HR Intern, will function in learning capacity and gain valuable exposure to all aspects of Human Resources by supporting day-to-day HR operations within the Transit agency. This position works closely with all members of the Human Resources Team, for processes, employee relations, compliance, and administrative tasks.

INTERNSHIP – TRAINING & DEVELOPMENT: 

• Employee Support:

• Serve as a point of contact for employee inquiries regarding policies, benefits, scheduling, and procedures via HR Phone Line and GRTC Resource Center & Queue.
• Assist with coordinating employee communications and engagement initiatives specific to the Transit workforce.

• Employee Records & HRIS Management:

• • Files and records documents in accordance with company policy and legal requirements.
  • Update data in the Human Resources Information System (HRIS).

• Compliance & Policy Administration:

• • Exposure to federal, state, and local employment laws, and transit industry regulations (e.g., DOT, FTA).
  • Monitor and track license renewals, certifications, and medical clearances as required for transit operations

• Training & Development:

• • Assist in organizing training sessions, meetings, and policy compliance workshops.
  • Track employee participation and maintain training documentation.
• Reporting & Metrics:
  • Prepare and distribute regular HR reports on turnover, headcount, attendance, and compliance metrics.
  • Assist in audit preparation and internal reporting requirements for the Transit division.

• Labor Relations Support:

• • Help maintain records related to union agreements, grievances, and disciplinary actions.
  • Provide administrative support during employee relation and /or dispute resolution.

• Recruitment and Onboarding

• • Assist with inquiries about job postings, applicant tracking, and pre-employment screenings for transit positions.
  •  Schedule interviews and assist with the onboarding of new hires, including processing paperwork and orientation logistics.

OTHER DUTIES AS ASSIGNED:

In accordance with our mission statement, additional duties and / or tasks may be assigned to continue seamless service for the agency.

QUALIFICATIONS:

To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Education / Certifications:

• Actively enrolled in a Bachelor's or Master’s Program in Human Resources, Business Administration, or related field. 
• Goals of obtaining HR certification (PHR, SHRM-CP) or working toward certification.

Skills / Experience:

• Administrative experience.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Ability to maintain confidentiality and manage sensitive information professionally

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 GRTC IS AN EQUAL OPPORTUNITY EMPLOYER WHO VALUES DIVERSITY IN THE WORKFORCE