INTERNSHIP DETAILS

Business Engagement and Communications Intern - Information Technology Div.

CompanyTexas Department of Transportation
LocationAustin
Work ModeOn Site
PostedMarch 12, 2026
Internship Information
Core Responsibilities
The intern will perform communications and marketing work, including creating content for various media and assisting with campaigns related to the division's services. Responsibilities also include preparing publications, coordinating production, and supporting outreach efforts.
Internship Type
part time
Company Size
6772
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
The Texas Department of Transportation is responsible for maintaining 80,000 miles of road and for supporting aviation, rail, and public transportation across the state. TxDOT and its 12,000 employees are committed to working with others to provide safe and reliable transportation solutions for Texas by maintaining a safe system, addressing congestion, connecting Texas communities, and being a Best in Class state agency. Find out more at www.txdot.gov. “Like” us on Facebook, www.facebook.com/txdot ; and follow us on Twitter, www.twitter.com/txdot .
About the Role

Performs informational, communications and marketing work involving the collection of information to develop, create, and produce content and materials for release to various communications media (broadcast, print, digital, and/or social) and for use by the agency, the general public, and other government agencies.
 

Essential Duties:

•    Prepare and edit organizational publications, news and informational releases, talking points and scripts, advisories, newsletters, fact sheets, and content for websites and social media; and other communications as identified.
•    Design and direct informational and marketing campaigns related to Division or District services. 
•    Research, plan, develop and produce various written, audio/visual/photographic materials as assigned.
•    Review and analyze incoming materials including literature, administrative rules, legislation and other research materials for pertinent information to be included in publications, documents or written summaries.
•    Translate written and oral assignments into creative graphic products.
•    Coordinate publication productions including layout preparation, design and selection of photographs and graphics.
•    Coordinate with print shop for printing needs.
•    Assist Business Relationship Managers with producing content for presentations and outreach.
•    Assist Customer Experience Manager with survey analysis and outreach.
•    Assist with video productions.
•    Photograph Department functions.
•    Perform other job responsibilities as assigned.
 



Minimum Qualifications:

Education: 

Must be a student in high school or other educational institution or accepted into a college, university or educational institution.

Other Conditions:

  • Must be at least 16 years of age, a student currently enrolled in high school or any institution of higher education to include a trade/vocational school.

  • Employees at least 18 years of age with valid driver's license may be assigned driving duties and may use power tools.

Preferred Qualifications:

•    Enrolled in a College or University

Competencies:
Knowledge of 
•    News and communication media; various social media platforms; editing and preparing informational material; design principles; and publishing and broadcast industries. 
•    Audio/visual equipment recording techniques.
•    Illustrations, graphics and artistic compositions
•    Photographic processes and techniques
•    Writing methodologies and strategies to develop and implement appropriate informational and educational materials
Skill in 
•    Editorial and design practices, and in the use of a computer and applicable software.  
Ability to 
•    Research and prepare information, to design communication plans and materials related to the goals and priorities of the agency, to compose usable content for websites and social media, to prepare copy and scripts, to design broad communications plans and materials, and to communicate effectively.
Proficient skill in
•    Providing prompt and courteous customer service; advising customers when delays are necessary and following up on identified problems until resolved
•    Speaking to present images and ideas in a clear, concise, organized, and interesting manner to optimize audience understanding and keep the group focused
•    Composing and proofing correspondence
•    Interpreting applicable information

Physical Requirements and Working Conditions:

  • Subject to environmental conditions; protection from weather but not temperature changes

  • Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs

  • Sitting - prolonged periods of time

  • Standing-prolonged periods of time

  • Repetitive Motion-substantial movements of the wrists, hands, and/or fingers

  • Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:

Please read the Standard Conditions of Employment (TxDOT) for all positions.

Key Skills
CommunicationMarketingResearchWritingEditingGraphic DesignSocial MediaPhotographyAudio/Visual ProductionCustomer ServicePresentation SkillsContent CreationSurvey AnalysisPublication CoordinationCreative ThinkingProject Management
Categories
MarketingCreative & MediaGovernment & Public Sector