INTERNSHIP DETAILS

IT Support Intern

CompanyIrdeto
LocationNoida
Work ModeOn Site
PostedMarch 13, 2026
Internship Information
Core Responsibilities
The intern will support users by processing requests, providing first-line assistance, and guiding them on device and application usage, while also installing, configuring, and managing user devices across Windows, macOS, iOS, and Android platforms. Responsibilities also include assisting with infrastructure management, application maintenance (like Microsoft Office 365 and Zoom), and contributing to security awareness initiatives.
Internship Type
full time
Company Size
1143
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Irdeto is the world leader in digital platform cybersecurity, empowering businesses to innovate for a secure, connected future. Building on over 50 years of expertise in security, Irdeto’s services and solutions protect revenue, enable growth and fight cybercrime in video entertainment, video games, and connected industries including transport. With teams around the world, Irdeto’s greatest asset is its people and diversity is celebrated through an inclusive workplace, where everyone has an equal opportunity to drive innovation and support Irdeto's success. Irdeto is the preferred security partner to empower a secure world where people can connect with confidence.
About the Role

Who we are:

Irdeto is the world leader in digital platform cybersecurity, empowering businesses to innovate for a secure, connected future.  Building on over 50 years of expertise in security, Irdeto’s services and solutions protect revenue, enable growth and fight cybercrime in video entertainment, video games, and smart mobility. 
 
With teams around the world, Irdeto’s greatest asset is its people and diversity is celebrated through an inclusive workplace, where everyone has an equal opportunity to drive innovation and support Irdeto’s success. Irdeto is the preferred security partner to empower a secure world where people can connect with confidence. 

The Role 

As an IT Support Intern, you will be part of our Technology Operations team and gain hands-on experience in supporting users, managing devices, and contributing to the maintenance of our IT infrastructure and applications. 

 

You will assist with day-to-day technical support, device deployments, troubleshooting, and system management while developing a broad understanding of ICT, including devices, infrastructure, applications, and security awareness. 

 

What you will do 

  • Support users: process support requests, provide first-line assistance, and guide users in the correct use of devices and applications. 

  • Install, configure, and manage user devices: including Windows, macOS, iOS, and Android laptops, desktops, and mobile devices. 

  • Install and manage infrastructure: assist with configuration, monitoring, and management of network and infrastructure components. 

  • Manage applications: configure, maintain, and provide advice on applications such as Microsoft Office 365, Zoom, and other collaboration tools. 

  • Contribute to security awareness: support security best practices, respond to incidents under supervision, and learn about data protection. 

  • Work with emerging technologies: cloud, AI, collaboration tools, and process automation. 

 

How you can add value to the team 

  • Troubleshoot issues on Windows and MacOS devices. 

  • Deploy enterprise laptops using Intune Autopilot and Jamf. 

  • Provide appropriate IT solutions within budget constraints. 

  • Improve the quality of IT support through documentation and knowledge base updates. 

  • Use ITSM tools (Freshservice) to process and track tickets. 

  • Assist in managing Active Directory and troubleshooting Zoom Rooms. 

  • Collaborate with Systems Administration and Networking colleagues. 

 

What we expect from you 

  • Currently enrolled in an ICT-related program at MBO or Bachelor level (enrollment in an educational institution is mandatory).  

  • Available for 6–12 months, at least 5 days per week. 

  • Some experience with installing and configuring enterprise desktops (Windows 10/11, macOS) and common software packages (Antivirus, Adobe, Office 365).  

  • Basic knowledge of installing apps on mobile devices (iOS/Android). 

  • Familiarity with scripting and automations.  

  • Working knowledge of Microsoft Office Suite is a plus.  

  • Open and eager to learn about IT infrastructure, applications, and security. 

 

Why this internship? 

  • Real-world experience in both technical support and infrastructure management. 

  • Opportunity to learn from experienced IT professionals in an international company. 

  • A collaborative and supportive work environment. 

 

 

What you can expect from us:  

We invest in our talented employees and promote collaboration, creativity, and innovation while supporting health and well-being across our global workforce. In addition to competitive remuneration, we offer:   

  • A multicultural and international environment where diversity is celebrated   
  • Professional education opportunities and training programs   
  • Innovation sabbaticals   
  • Volunteer Day   
  • State-of-the-art office spaces   
  • Additional perks tailored to local offices (e.g. fresh fruits, parking, foosball, ping pong, chess corner, social events, etc.)   

Equal Opportunity at Irdeto 

Irdeto is proud to be an equal opportunity employer. All decisions are based on qualifications and business needs, and we do not tolerate discrimination or harassment. We welcome applications from individuals with diverse abilities and provide accommodation during the hiring process upon request.   

If you’re excited about this role but don’t meet every qualification, we encourage you to apply. We believe diverse perspectives and experiences make our teams stronger.   

Welcome to Irdeto! 

Key Skills
TroubleshootingWindowsMacOSIntune AutopilotJamfITSM ToolsFreshserviceActive DirectoryZoom RoomsMicrosoft Office 365iOSAndroidScriptingAutomationSecurity AwarenessDevice Deployment
Categories
TechnologyCustomer Service & SupportSoftwareSecurity & Safety
Benefits
Professional education opportunitiesTraining programsInnovation sabbaticalsVolunteer DayCompetitive remunerationSocial events