Retention Marketing Intern

Meet REVOLVE:

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com.

At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast- paced work environment. 

Some of the sweetest perks we offer aren’t in a typical benefit package like hefty discount on items we carry – as in 50% or more off retail prices, free weekly lunches, and pretty rad company parties.

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.

Are you ready to set the standard for Premium apparel?

Main purpose of the Retention Marketing Intern role:

The retention marketing intern will support the marketing team in developing and executing strategies that keep customers engaged and loyal to the brand. This involves assisting with email and SMS campaigns, analyzing customer data, and contributing to efforts that drive long-term retention and customer satisfaction.

Major Responsibilities:

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

•    Provide support in scheduling and coordinating email, SMS, and TikTok shop campaigns.

•    Contribute to loyalty program initiatives by assisting in the revamp of the loyalty email series, enhancing customer engagement and retention.

•    Assist in compiling and analyzing email performance reports, as well as preparing detailed weekly presentation decks.

•    Identify issues and inefficiencies within various triggered email series and implement design improvements or AB tests.

Required Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

•    Ability to analyze marketing data, identify trends, and optimize campaigns

•    Willingness to learn and adapt to new marketing tools and strategies

•    Problem-solving skills to optimize customer retention initiatives

•    Enthusiasm for digital marketing and customer engagement

Minimum Qualifications:

•    Currently pursuing a Bachelor's degree in Business, Analytics, Marketing, or related field

•    Proficient in Excel and Google Suite

•    Basic understanding of retention marketing, A/B testing, and data analysis

Preferred Qualifications

•    Prior internship or coursework in digital or email marketing 

•    Experience in email marketing platforms and Tableau

•    HTML knowledge (a plus)

A successful candidate works well in a dynamic environment with minimal supervision.  At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day. 

For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.

A reasonable estimate of the current base hourly/salary range is $18.00 to $18.50/hr.

ATTENTION:

After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.