Campus Internship - Project Analyst , Global Business Integration & Transformation , Customer Fulfillment Network 2026 (Malaysia)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Business Unit/ Role Specific Info

American Express’s Global Business Integration & Transformation ( GBIT ) team is part of the broader Customer Fulfillment Network ( CFN ) organization operating within Global Account Processing Network ( GAPN ), provides global support to Customer Fulfillment Network. CFN is responsible for managing all transaction processing and fulfillment functions for Global Servicing ( GS ), and interacts extensively with all other parts of GS such as Customer Engagement Network, Commercial and Merchant Services.

How will you make an impact in this role?

This role will require working with teams in all parts of the world and is responsible for providing data support to GBIT leadership in terms of data insights to identify transformation opportunities. Additionally, the analyst will participate in and leads cross-functional teams to develop, deliver business requirements for technology solutions and supports the development of Cost-Benefit analysis, Project/Program updates and application performance scorecards.

Job responsibilities :

• Develop strong working relationships with key stakeholders in order to achieve results and enact wide-scale impact.
• Drive project progress by managing relationships with stakeholders, identifying opportunities and obstacles /risks, and ensuring deliverables are optimally executed.
• Support technology-centered projects that enable CFN to transition to new tools or systems
• Analyze large quantities of information, identify trends and opportunities, and articulate clear and concise solution recommendations to a variety of partners
• Demonstrate a keen attention to detail in investigation, analysis and writing

Skills and Qualifications

• Demonstrated proficiency in data analysis
• Ability to demonstrate strategic thinking, implement innovation and change
• Proven ability to build and leverage relationships, strong presentation and communication skills and ability to communicate effectively with multiple levels across the organization
• Proven ability to analyze large volumes of data, identify critical information and present clear findings
• Exposure on Microsoft Power Point and Microsoft Excel

• High level of professionalism, self-motivation, and sense of urgency

   

   

   

Additional Information:

• Location: Kuala Lumpur

• Starting Date: April - July (Flexible)

• Duration: 3 - 6 Months

• Hours: Full time

• Year of study: Bachelors - penultimate or final year of study

This internship requires you to be available for a period of 6 months

Employment eligibility to work with American Express in Malaysia is required as the company will not pursue visa sponsorship for these positions.

American Express is committed to providing a meaningful learning experience for all interns. Internships are subject to the following terms: 

• A Flexible working model, with hybrid or onsite arrangements depending on the role and business needs. 
• All internship opportunities are offered solely as temporary learning and development experiences. 
• An internship does not constitute employment with the Company and does not create any employer-employee relationship under Malaysian law.
• For the avoidance of doubt, notwithstanding any discretionary benefits the Company may choose to offer as part of the internship program, which may be amended or withdrawn at any time at the Company’s sole and absolute discretion, interns are not entitled to statutory benefits or any other employment-related rights.
• Participation in an internship does not guarantee future employment with the Company. 
• All internship offers by American Express are conditional upon the successful completion of a background verification check, subject to applicable laws and regulations.