INTERNSHIP DETAILS

Receptionist Trainee - SO/ Sotogrande

CompanyAccorHotel
LocationSan Roque
Work ModeOn Site
PostedMarch 16, 2026
Internship Information
Core Responsibilities
The Trainee Receptionist will assist in welcoming and greeting guests, processing check-ins and check-outs efficiently using the property management system, and handling guest inquiries and requests. They will also learn basic administrative tasks, participate in training, and collaborate with other departments to ensure seamless guest experiences.
Internship Type
full time
Company Size
98462
Visa Sponsorship
No
Language
English
Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page

About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

SO/ Sotogrande is a tribute to fashion & design, gastronomy, wellness and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, turning it into an idyllic place where families and friends celebrate life, enjoy serenity and a healthy and contemporary lifestyle together.

It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 3,500 m2 of spa and fitness and luminous event rooms with views. Its gastronomic offer consists of 5 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails.

Job Description

SO/ Sotogrande, a luxurious resort located in the beautiful Sotogrande, Spain, is seeking a friendly and enthusiastic Receptionist Trainee to join our team. This exciting opportunity offers a chance to kickstart your career in the hospitality industry while learning from experienced professionals in a dynamic environment.

  • Assist in welcoming and greeting guests upon arrival, ensuring a positive first impression
  • Learn to process check-ins and check-outs efficiently using the hotel's property management system
  • Support the front desk team in handling guest inquiries and requests
  • Assist in managing room assignments and maintaining accurate guest records
  • Learn to handle basic administrative tasks, including answering phone calls and emails
  • Shadow experienced staff to understand hotel operations and guest service standards
  • Participate in training sessions to develop skills in customer service and hotel procedures
  • Assist in promoting hotel services and amenities to enhance guest experience
  • Learn to handle basic financial transactions, including cash handling and credit card processing
  • Collaborate with other departments to ensure seamless guest experiences

Qualifications

  • Agreement with the school is required
  • Strong interest in pursuing a career in the hospitality industry
  • Excellent communication skills in English and Spanish 
  • Basic computer skills and ability to learn new software systems quickly
  • Customer-oriented mindset with a friendly and professional demeanor
  • Ability to multitask and work efficiently in a fast-paced environment
  • Basic organizational skills and attention to detail
  • Positive attitude and eagerness to learn
  • Job-Category: Rooms
  • Job Type: Internship
  • Job Schedule: Full-Time
    • Key Skills
    Customer ServiceCommunicationComputer SkillsMultitaskingOrganizationAttention To DetailPositive AttitudeEagerness To LearnGuest RelationsCheck-in/Check-outProperty Management SystemAdministrative TasksCash HandlingEnglishSpanish
    Categories
    HospitalityAdministrative