Summer Internship 2026 - Store Services Operations

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At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 27,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
Five Below Summer Internship Program is ON! Our limited open positions for Summer 2026 focus on company strategic initiatives in the exciting environment of value-driven, fun-focused retail. We are seeking energetic, responsible go-getters with innovative ideas, ready to actively participate in company initiatives.
We LOVE our interns! Our internship is curated to deliver a rich learning experience for both personal and professional growth. Our program is hands-on, engaging in meaningful work that directly contributes to the company’s missions and ultimate success. You are an active contributor and valued as a part of your team!
Location
Our alumni agree – we’ve got the magic balance of flexibility and immersion when our interns align with our HQ hybrid model. All applicants should plan to be in the Philadelphia area and have transportation/access to HQ (aka WowTown) throughout the entirety of the program.
Internship Details
- 10 weeks: June 1st- August 7th
- Full time – 40 hours/wk
- Paid – $19.50/hr
- Hybrid model - Reporting into WowTown Tues-Thurs
- Hands on, results driven projects. No coffee fetching here!
- Strategic Project focused, coupled with day-to-day responsibilities and development programming
Highlights
- Interactive experiences with Senior Leadership Team
- Professional Development Sessions
- Lunch & Learns
- Insight and participation into companywide initiatives
- High exposure/small group
- 100% intern satisfaction rate
- High intern conversion rate! (On average, we hire 3-4 of our intern alumni each year)
- And of course – some fun product!
Project Details
Help shape how we bring celebrations to life in our stores. In this project, the intern will develop a practical, store-tested point of view on how balloon appointment scheduling should work at the front end of our stores. Through in-store observations, conversations with store leaders and WowCrew, and competitor research, the intern will explore how scheduled balloon orders are currently managed and where opportunities exist to improve the experience for both customers and store teams.
Throughout the project, the intern will translate real-world observations into clear recommendations for how balloon orders should be scheduled, staged, and managed in-store—from where orders live before inflation to how they are organized and staged after they’re ready for pickup. The intern will also create practical tools to support store execution, including a draft process guide for store teams and a ready-to-use analog balloon appointment book to bridge the gap while digital solutions continue to evolve.
Requirements
- Must be actively enrolled as rising Junior, Senior, Grad Student or recent Grad with a relevant background; ideally studying Operations, Process Design, Retail Management or similar. Those studying under an associate’s or certificate program may be considered if coursework and skills fit the individual project requirements.
- Minimum 3.0 GPA
- Must be comfortable with Microsoft Office products & remote meeting software
- Must be available for the full 10-week program as space is limited
- Must be a self-starter, highly passionate & detail oriented
- Active ability to problem solve & communicate effectively
- Knowledge and passion for our brand is a plus!
Desired Skills
- Interest and experience in Retail Operations, Process Design, or Customer Experience.
- Ability to travel to local stores, and interact with frontline store teams.
- Observant + detail oriented.
- Capable of turning ambiguous information into simple, actionable solutions.
- Comfort presenting to varying levels of leadership.
Does all the cool stuff above sound like you? We look forward to your application!
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
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