INTERNSHIP DETAILS

Industrial Internship: IT Operation Support

CompanyInfineon
LocationMalacca City
Work ModeOn Site
PostedMarch 10, 2026
Internship Information
Core Responsibilities
The intern will be responsible for managing incident and service order tickets, handling user management tasks like access control, and creating system and application documentation, including training materials. Additionally, the role involves assisting with test management and collaborating with users to extract contract data.
Internship Type
full time
Company Size
43452
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
Semiconductors are crucial to solve the energy challenges of our time and shape the digital transformation. This is why Infineon is committed to actively driving decarbonization and digitalization. As a global semiconductor leader in power systems and IoT, we enable game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. We make life easier, safer, and greener. Together with our customers and partners. For a better tomorrow. Together, with more than 58,000 people from over 100 countries, we are not just shaping the future. We are redefining it. We engineer innovative products, while caring for our people and empowering them to reach ambitious goals. We offer work-life balance, long term growth and a supportive environment where individuality is celebrated. #WeAreIn for driving decarbonization and digitalization. Are you in?
About the Role
Internship for IT Operation Support

Your Role

Key responsibilities in your new role

  • Manage incident and service order tickets, as well as handle user management tasks, such as access control
  • Create system and application documentation, including training materials, to support users effectively
  • Assist with test management, including creating and executing testcases
  • Collaborate with IT and business users to extract contract data
  • Explore Microsoft Outlook and Microsoft Word plugins for compatibility with Agiloft and create installation packages
  • Analyze data using tools such as Microsoft Excel - Power Query


Your Profile

Qualifications and skills to help you succeed

  • Currently pursuing a Bachelor's Degree in Information Technology, Computer Science, or any related field
  • Minimum CGPA of 3.00 and above
  • Basic knowledge of IT concepts, including cloud computing, system configuration, and data analysis
  • Basic knowledge of Microsoft Office tools (Outlook, Word, Excel, PowerPoint)
  • Ability to work in a team environment and prioritize tasks effectively


#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.

Key Skills
Incident ManagementService Order ManagementUser ManagementAccess ControlDocumentationTest ManagementTestcase CreationTestcase ExecutionData ExtractionMicrosoft ExcelPower QueryOutlook PluginsWord PluginsInstallation Package CreationCloud ComputingSystem Configuration
Categories
TechnologyData & AnalyticsSoftwareEnergyAdministrative