Apprenticeship - Agency Administration and Helpdesk

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Description

• Handle incoming inquiries related to Agency Admin and Agency License until complete on the same day.

• Respond all interactions with clear explanation and accurate information using the application and records all interactions properly.

• Support other teams by handling inquiries related PRUforce.
   

Requirements:

• Final year/Fresh graduate from any major

• Willing to commit to a 6 months internship period

• Willing to do hybrid working system (3x WFO & 2x WFH)

• Good in communication skill, pleasant personality and know how to deliver the best approach/service to agents

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.