Apprentice Knowledge Management and Communication - DMI

Apprentice Knowledge Management and Communication - DMI

Location: Barcelona, Spain

Mission & Objectives:

• Complete and enhance the existing Wiki for the DMI team, focusing on improving its structure, navigability, and overall efficiency as a knowledge management and communication tool.
• Support the organization and documentation of training activities, including the preparation and updating of training materials.
• Assist in the management and improvement of the internal online training platform (Academy).
• Collaborate with HR and the team to organize and coordinate training sessions, ensuring smooth execution and communication.
• Support the creation and distribution of the monthly newsletter, as well as other internal communications such as success stories and team updates.

Your key responsabilities:

• Analyze and improve the current Wiki structure, organization, and content for better usability and engagement.
• Gather feedback from users to identify areas for improvement and implement best practices in knowledge management.
• Create, update, and maintain training materials and documentation for internal training programs.
• Support the administration and enhancement of the internal online training platform (Academy), including uploading materials, tracking participation, and ensuring content accuracy.
• Develop user guides, tutorials, or training resources to facilitate the adoption and effective use of both the Wiki and the Academy platform.
• Coordinate with HR and internal teams to schedule, organize, and communicate about training sessions.
• Track and report on Wiki and Academy usage, proposing actions to increase engagement and effectiveness.
• Contribute to the drafting, editing, and distribution of the monthly newsletter and other internal communications (e.g., success stories, project highlights, team achievements).
• Collaborate with various departments (Controlling, Production, Development, Industrial Quality, IT) to ensure training, knowledge management, and communication tools meet their needs

You bring:

• Current undergraduate (Grado), Master’s student, or recent graduate in Communication, Documentation, Library Science, Information Management, or a related field.
• Previous experience in an industrial and/or English-speaking environment is a plus.
• Proficient with Microsoft Office and SharePoint; experience with online training platforms and communication tools is an asset.
• Strong written and verbal communication skills in English (Spanish is an asset; French is not mandatory but is a plus).
• Good organizational skills, attention to detail, and ability to work autonomously.
• Analytical mindset, proactive approach to problem-solving, and the ability to manage multiple tasks.
• Team player with strong interpersonal skills.