HR Intern

Description

Shape Your Future. Serve Your Community. Build Your Career with Palms!

What Life Working at Palms Looks Like:

Mission and Meaningful Work: PMG is a not for profit, Federally Qualified Health Center (FQHC). That means it’s focused on serving underserved populations, offering affordable primary care and preventative services. For many people, that makes the work feel meaningful.

Stability & Growth: PMG has been around for a long time (since 1971) and we are still expanding!

Comprehensive Services & Variety: We offer a wide array of services – family medicine, pediatrics, dental, behavioral health, prenatal care, etc. – So working here gives exposure to different patient populations, conditions and settings. 

Patient-Centered, Community Focus: PMG emphasizes accessible care (same day scheduling, weekend appointments, bilingual staff) and works in communities throughout North Florida. It is also a Patient Centered Medical Home (PCMH), meaning there’s an emphasis on continuity of care, relationships with patients, etc. 

Culture & Community: Many reviews say that PMG has a “friendly, compassionate, professional” environment. There is pride among the staff in giving back to the community. 

Position Summary

The Human Resource Assistant is responsible for providing human resources support for the day-to-day operations of Palms Medical Group (PMG). Independent judgment is required to plan, prioritize and organize diversified workload and recommend changes in human resource practices or procedures.

Description of Primary Responsibilities

1) Assist with day-to-day operations of the HR functions and duties

2) Answers phones for the HR department. 

3) Provide general human resources and administrative support.

4) Performs HRIS data entry and maintains confidential personnel files and personnel actions.

5) Assists employees and supervisors with basic interpretation of HR policies and procedures.

6) Assists with new-employee orientations and training, verifies accurate data input in HRIS system.

7) Responds to manager and employee payroll related questions.

8) Compiles and updates employee records (hard and soft copies).

9) Processes documentation and prepares reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.).

a. Keeps organized tracking and communication records for management and employees to ensure compliance such as 90-day and Annual reviews received on time

10) Assist with complaints and grievance procedures.

11) Maintains employee confidence and protects operations by keeping human resource information confidential.

12) Maintains quality service by following organization standards.

13) Maintains technical knowledge by attending educational workshops; reviewing publications.

14) Complete research projects as required; analyze and assemble data for report preparation. 

15) Miscellaneous human resources and or administrative support as directed by the Human Resources Director, CAO, and CEO. 

Requirements

General Development:

1) Must be organized, self-motivated, and detail oriented.

2) Job duties require the ability to work independently and as part of a team.

3) Strong organizational and time management skills and the ability to prioritize to meet project deadlines.  Self-motivation essential.

4) Able to manage multiple tasks and reprioritize often.

5) Good interpersonal skills with ability to communicate effectively.

6) Must have knowledge of employment regulations with the DOL, EE OC and OFCCP.

7) Excellent written skills.  Ability to prepare senior leader level executive summaries and minutes.

8) Ability to initiate healthcare performance improvement analysis.

9) Expected to make decisions with little guidance.

10) Expected to travel to all sites as needed to complete job duties.

11) Expected to coach, mentor and train staff. 

12) Ability to handle confidential material.

Professional & Technical Knowledge:

1) Strong organizational skills and a thorough knowledge of computers (Microsoft Office) are required.

2) Ability to speak effectively with management and staff.

Licenses & Certifications:

1) Working towards a Bachelor’s Degree in Human Resources or related administrative business degree.

Communications Skills:

1) Effectively and tactfully communicates complex and/or technical information to co-workers, patients and/or vendors.

Physical/Mental/Emotional Demands:

· Standing for long periods of time

· Sitting for long periods of time

· Viewing a computer monitor for long periods of time

· Bending

· Stretching / Reaching

· Walking short distances

· Lifting up to 50 pounds

· Operating office equipment (computer, fax machines, telephones and copy machines)

· Reading forms / Instructions / Patients Charts 

· Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephone

· Exposure to potentially violent / irate patients

· Health / Safety Consideration of Position

o Exposure to chemical infectious / contagious illness

o Exposure to chemical and inhalation of antibiotics during reconstitution

o Exposure to X-Ray radiation 

o Exposure to a variety of scents and odors

o Must utilize universal precaution in clinical or exposure situations as prescribed by federal state, and local guidelines and /or laws