Performance & Customer Experience Internship

dcbel Inc. (www.dcbel.energy) is a growing company developing technology and designing products that will make clean, efficient, and sustainable energy accessible to all — because everyone in the world deserves energy without compromise.

dcbel at the leading edge of the residential energy revolution, enabling decentralized energy consumption and production through its vertically integrated suite of energy hardware and software products, and their supporting infrastructure. Our flagship product, the dcbel Home Energy Station, is a small wall mounted device that gives everyone ownership over their energy supply by using solar power to charge their EV and home, unlocking their EV’s battery for backup power (V2H), and optimizing the energy flow between their solar panels, EVs, backup battery and the grid.

The opportunity

This role is designed for students trained in acting, performance, or theatre. You bring strong skills in observation,
listening, interpretation, and presence. You will help the product team better understand real customer experiences by engaging with people, noticing nuance, and re-enacting lived moments in ways the team can learn from and act on.

How you will contribute

• Re-enact use cases and interactions to bring customer experiences to life, based on customer conversations,
  observations, or internal scenarios.
• Use your performance training to notice subtext, emotional cues, pacing, and non-verbal signals.
• Express how customers interact with dcbel products in real-world contexts, especially moments of confusion,
  delight, hesitation, or trust.
• Share first-hand experiential insights that help product teams improve clarity, usability, and emotional
  resonance.
• Participate in internal product discussions as a voice for the customer experience.

What you will learn

• How customer insight influences real product decisions in a technology company.
• How performance skills translate into product discovery and experience design.
• How to communicate qualitative insights in a business context.
• How to collaborate with customers, product managers, and designers.

What makes you a strong fit:

• 2nd-year undergraduate students in acting, theatre, or performance programs, or an equivalent stage of
  training.
• Students curious about applying performance skills beyond the stage.
• Strong listening skills and presence in one-on-one or small-group settings.
• Comfort engaging unfamiliar people with empathy and curiosity.
• Ability to notice subtle emotional or behavioral shifts.
• Experience interacting with or questioning smart technology, personal, home, or car.
• Experience interpreting human behavior through text, movement, voice, or staging.
• Clear verbal and or written communication skills.

You do not need a psychology degree, formal UX training, or a technical background. We will teach you the product
context. You bring the human insight during workshops, product reviews, internal demos, and discovery sessions.

 Practical details
• Opportunity: Internship or fixed-term student role
• Location: Montréal, walking distance from Metro Namur, parking available
• Duration: From May 1st to July 31st or longer, with flexibility for academic commitments
• Schedule: 8 hours per day, anytime between 7:30 and 17:30
• Compensation: Provided post-interview

What’s in it for you

• Translate stage skills into real-world impact and explore non-traditional career paths.
• Contribute to the clean-energy transition by working on products that help people live more sustainably.