INTERNSHIP DETAILS

Werkstudent Customer Excellence & Operations (f/m/d)

CompanyBiogen
LocationMunich
Work ModeOn Site
PostedMarch 19, 2026
Internship Information
Core Responsibilities
The role primarily involves working within Customer and Market Insights (CMI) to support the creation and interpretation of regular reports using internal sales data, external market data, and market research findings. Responsibilities also include assisting with quarterly reviews, sales/revenue planning, intensifying AI usage in CMI projects, and managing compliance/data privacy review processes for market research projects.
Internship Type
full time
Company Size
7514
Visa Sponsorship
No
Language
German
Working Hours
40 hours
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About The Company
Founded in 1978, Biogen is a leading biotechnology company that pioneers innovative science to deliver new medicines to transform patients’ lives and to create value for shareholders and our communities. We apply deep understanding of human biology and leverage different modalities, to advance first-in-class treatments or therapies that deliver superior outcomes. Our approach is to take bold risks, balanced with return on investment to deliver long-term growth. With approximately 7,000 people worldwide, we are truly a global organization, headquartered in Cambridge, Massachusetts, which is also home to our research operations. Our international headquarters are based in Baar, Switzerland and we have world-class manufacturing facilities in North Carolina and Solothurn, Switzerland. We offer therapies globally through direct affiliate presence in 30 countries and a network of distribution partners in over 50 additional countries. For more information, please visit www.biogen.com. Community Guidelines: https://www.biogen.com/community-guidelines.html Follow us on social media – LinkedIn, Instagram, Facebook, X, and YouTube.
About the Role

Für unser Büro in München (hybrides Arbeitsmodell) suchen wir aktuell einen

Werkstudent Customer Excellence & Operations (w/m/d)

Deine Aufgaben:

  • Du arbeitest schwerpunktmäßig im Bereich „Customer and Market Insights“ (CMI) im Team „CE&O“ (Customer Excellence & Operations) und dabei in enger Zusammenarbeit mit den Business Units und weiteren Funktionen

  • Du unterstützt bei der Erstellung von (regelmäßigen) Reports und Interpretation von Informationen aus internen Absatzdaten, externen Marktdaten und Marktforschungsergebnissen 

  • Darüber hinaus unterstützt du in der Vorbereitung von Quartalsreviews und Verhandlungsgesprächen sowie bei der Erstellung von Absatz-/Umsatzplänen und deren regelmäßige Aktualisierungen 

  • Wo möglich, intensivierst du den Einsatz von KI und unterstützt die Weiterentwicklung von KI-Projekten für den Einsatz im Bereich CMI 

  • Auch die Koordination und Nachverfolgung von Compliance-, Datenschutz und internen Review-Prozessen im Rahmen von Marktforschungsprojekten gehört zu deinem Aufgabengebiet 

  • Die strukturierte Aufbereitung (ppt) von Erkenntnissen aus Marktforschungsprojekten und Mitarbeiter bei der Analyse von Ergebnissen aus Primärmarktforschung und bei der Ableitung zentraler Markt-, Kunden- und Wettbewerbsinsights runden dein Aufgabengebiet ab

Ausbildung und Erfahrung:

  • Fortgeschrittenes Studium der Betriebswirtschaftslehre oder eines Life Science Studienganges

  • Idealerweise, aber nicht zwingend, Erfahrung aus vorherigen Praktika oder Werkstudententätigkeiten mit einem analytischen Schwerpunt

  • Hohe analytische Kompetenz und ein ausgeprägtes Interesse an Business Itelligence, Data Analytics und Marktforschung

  • Sehr gute Kenntnisse in den Microsoft Office Anwendungen (insb. Excel, PowerPoint)

  • Proaktivität, Engagement und stark ausgeprägte kommunikative Fähigkeiten

  • Fließende Deutsch- und Englischkenntnisse


 

Job Level: Internship


Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

Key Skills
Customer ExcellenceOperationsCustomer And Market InsightsReportingData InterpretationMarket Data AnalysisMarket ResearchQuarterly ReviewsNegotiation PreparationSales PlanningRevenue PlanningArtificial IntelligenceCompliance ProcessesData PrivacyPowerPointExcel
Categories
Data & AnalyticsScience & ResearchAdministrativeConsulting