INTERNSHIP DETAILS

IT customer support intern

CompanyINCALL SYSTEMS PTE LTD
LocationSingapore
Work ModeOn Site
PostedMarch 20, 2026
Internship Information
Core Responsibilities
The intern will support the technical service team by assisting customers with electronic device issues and troubleshooting both hardware and software problems. A key focus is ensuring high-quality repair outcomes for all supported devices.
Internship Type
intern
Company Size
63
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
inCall Systems is an Outsourced Business Service Provider (BPO) of over 20 years, offering End-to-End Integrated Marketing and Customer Services solutions that delivers results. Our core expertise comprises Database Management, Customer Interaction Centre and Demand and Lead Generation solutions, we support our clients to achieve their business objectives of Acquiring, Retaining and Growing customers.
About the Role
<div>&nbsp;Roles and Responsibilites&nbsp;</div><div><br></div><div>- The Intern will play a key role in supporting the technical service team by assisting customers with electronic device issues, troubleshooting hardware and so ware problem, and ensuring high-quality repair. This internship provides hands-on experience in IT support, customer service and &nbsp;processes.</div><div><br></div><div>Learning Outcomes &amp; Objectives</div><div>Soft Skills: Gain strong customer service and communication skills by interacting with customers and explaining technical issues clearly. Improve problem-solving, me management, and teamwork in a fast-paced environment.&nbsp;</div><div><br></div><div>Technical Skills: Learn hands-on computer hardware assembly/disassembly, so ware troubleshooting, diagnostics, and repair techniques. Develop proficiency in testing, quality check, and documentation of repair processes. </div><div><br></div><div>&nbsp;</div>
Key Skills
Customer ServiceCommunicationProblem-SolvingTime ManagementTeamworkHardware AssemblyHardware DisassemblySoftware TroubleshootingDiagnosticsRepair TechniquesTestingQuality CheckDocumentation
Categories
Customer Service & SupportTechnology