Inside Sales Specialist - Internship

Position: Inside Sales Specialist

Position Type: Full-Time, 12 month Internship

Department: Sales, DTC

Location: Salt River, Cape Town 

Experience: The candidate should have at minimum a BS in genetics, molecular biology, biochemistry or a related discipline with a desire in learning more about Next Generation Sequencing technology.  Previous sales experience is a plus.

Position description

Watchmaker is inviting applications for the full-time, 12 months internship position of Inside Sales Specialist based In Cape Town, South Africa. This position reports to the Commercial Director, EMEA (Europe, Middle East, Africa) and will be responsible for assisting the EMEA Regional Business Manager in driving sales growth across the company’s genomics product portfolio.

The successful candidate will thrive in a dynamic, fast-paced working environment and contribute directly to our company culture and success. 

Core Responsibilities

• Work with Regional Business Managers internationally, with a focus on EMEA, to drive sales across a broad portfolio of NGS reagents and molecular biology enzymes
• Prospect new customers and gather necessary information to qualify
• Demonstrate selling skills by successfully engaging customers via email, LinkedIn, cold-calling, and other communication forms to identify new opportunities
• Support pre- and post-conference efforts for brand awareness and lead generation
• Support customer-specific tenders as and when required
• Provide support to distributors as and when relevant 
• Collaborate with marketing on executing and tracking out-bound marketing campaigns
• Support the commercial organization through the development of sales tools
• Responsible for maintaining customer notes in CRM
• Develop internal relationships and assist in providing an optimal customer experience
• Possible travel to international conferences

Skills and Requirements

The candidate should have at minimum a BS in genetics, molecular biology, biochemistry or a related discipline with a desire in learning more about Next Generation Sequencing technology. Previous sales experience is a plus.

The following skills and experience are requirements for the position:

• Eagerness and interest to learn about the NGS market and technologies
• Good communication and personal task management skills and a high level of self-motivation
• Proven track record of successfully working within a team with exceptional interpersonal skills to quickly build rapport and earn trust
• Ability to multitask, perform consistently under pressure and deliver timely action items
• Excellent organizational and prioritization skills
• Flexible in nature to accommodate a fast-growing product portfolio and change
• Top notch, professional written communication skills
• Fully competent in Google Suite, MS Word, Excel, PowerPoint, and CRM systems. Able to learn and build in-depth knowledge of new technology tools 

Education and Experience

• Bachelor’s degree in a life science field
• 1-2 years in customer facing role, ideally in a scientific field
• Previous sales experience and training is a plus

Application Requirements 

To apply for the position, please submit the following in a PDF format on watchmakergenomics.com: 

• Letter of motivation (upload where it says cover letter)
• Resume or Curriculum vitae, highlighting relevant qualifications and experience

Applications without a Letter of Motivation will not be considered. Applicants must be South African or be eligible to work in South Africa and already possess the necessary work permits or visas, or be able to obtain them before responding to this vacancy.

To ensure your application is considered, please submit it by 17th April 2026. Please note that this position may close earlier if we receive a high volume of applications. We encourage you to apply as soon as possible.

If selected to participate in the interview process, the names and contact information of three professional references who are able to assess your suitability for the position in terms of the specified requirements will be requested. We will also request a current payslip.

NO RECRUITMENT AGENCIES PLEASE

We are only accepting direct applications for this position. We are not working with external recruiters or agencies at this time. Unsolicited resumes or candidate submissions from third-party recruiters will not be considered and will be deemed the property of Watchmaker Genomics

SOUTH AFRICA - WE ARE AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

Watchmaker Genomics is committed to being an equal opportunity employer and creating a culturally diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics as protected by applicable law.

All applicants will be asked if they are currently eligible to work in South Africa.  South African citizens are preferred. 

This position may be subject to pre-employment checks, including driving history check, drug screening and a background check for any convictions directly related to its duties and responsibilities. All pre-employment checks will comply with all applicable laws.