Office of Administration and Innovations Intern

Mid-Atlantic Permanente Medical Group (MAPMG) invites applications for an Office of Administration and Innovations Intern to join our Office of Administration and Innovations department. This position is a full-time, 40 hours per week, internship opportunity based out of our regional office located in Washington, D.C. with a hybrid work model. Please note, this position is ineligible for benefits. The summer internship program runs for about 12 weeks with a start date of May 29, 2026, and an end date of August 15, 2026. Click here to learn more about MAPMG’s Internship Program.

Mid-Atlantic Permanente Medical Group is comprised of more than 1,700 Permanente physicians and nearly 300 staff professionals who come together to make a positive impact on the health and lives of more than 800,000 members in Virginia, Maryland, and the District of Columbia.

Reporting to the Executive Consultant, the Office of Administration and Innovations Intern will support high-impact projects related to consulting, analytics, strategy, communications, and executive leadership initiatives. This role provides exposure to innovative healthcare practices, organizational strategy, and strategic planning within a leading healthcare organization. You will collaborate with leadership and cross-functional teams to conduct research, analyze data, and contribute to projects that improve healthcare delivery and operational effectiveness.

You can expect to:

• Develop research insights on healthcare industry trends and verticals to support innovation and strategic planning initiatives.
• Prepare well-structured and visually engaging reports and presentations that support the development of innovation proposals.
• Partner with the Chief of Administration and Innovation and members of the team on strategic projects aimed at improving value for patients, providers, employees, and healthcare consumers.
• Provide analytical support by evaluating patient feedback, survey results, market research, and internal trends to identify actionable themes.
• Lead or assist in translating research findings and data analysis into actionable recommendations for leadership.
• Oversee or support the design and configuration of the Innovations Backlog in Microsoft Dynamics 365 to improve visibility, tracking, and prioritization of innovation initiatives.
• Administer automation and systems support by building and maintaining Power Automate flows and Copilot Studio agents to enhance workflow efficiency and integration.

What is required:

• Must be a current student enrolled in a Bachelor’s or Master’s Degree program in Business, Health Administration, Public Health, or a related field during the duration of the internship; Recent college graduates are ineligible for the internship program.
• Must be available to work full-time, 40 hours a week, for a minimum of 12 weeks.
• Previous experience in consulting, analytics, healthcare operations, or project management is a plus.
• Specific project/work experience: Interest or coursework related to healthcare strategy, business analytics, innovation, or healthcare systems improvement.
• Working knowledge of Microsoft 365 applications, specifically Dynamics 365, Power Automate, Power BI, SharePoint, and Copilot Studio.
• Exceptional attention to detail, strong written and verbal communication skills, analytical thinking, and problem-solving ability.
• Ability to troubleshoot issues, identify root causes, and implement effective solutions.
• Proactive and self-motivated, with the ability to thrive in a fast-paced environment.
• Passion for improving healthcare delivery and driving meaningful change.
• Must be able to commute to the Washington, D.C. regional office as needed.
• Candidates must either currently live in or be willing to relocate to the Washington D.C. metropolitan area.
• Must provide documentation of the Covid vaccine 2-dose series (or J&J 1-dose) prior to October 1, 2023, or documentation for 1-dose of the most current Covid vaccine (Pfizer or Moderna) as a condition of employment. Must provide documentation for the influenza vaccine as a condition of employment

The starting hourly rate for this position ranges from $20.00 to $25.00, which considers an applicant’s skills and qualifications, certain degrees and prior job experience, training, market data, and other relevant factors. Internships are non-exempt positions and are not eligible for employee benefits.

Equity, Inclusion, and Diversity:

MAPMG continuously works to identify and mitigate healthcare inequities, and that starts with providing an inclusive, supportive environment for our physicians and staff. We encourage applicants of any race, color, religion, sex, sexual orientation, gender identity, or national origin who value diversity and will commit to practicing culturally competent healthcare.

External hires must pass a background check and drug screening.

We are proud to be an equal opportunity/affirmative action employer.

We value our diversity and E/O/E M/F/D/V.