Project Coordinator Intern

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

The Project Coordinator Intern will support the Project Management Office (PMO) in coordinating and tracking key initiatives across the bank. This role offers hands-on exposure to how projects are planned, monitored, and delivered within a regulated financial environment. The intern will assist project managers in organizing timelines, maintaining documentation, and ensuring that tasks are progressing according to plan.

Responsibilities include updating project trackers, preparing meeting materials, documenting action items, and following up with stakeholders to support timely completion of deliverables. The intern will help maintain clear communication across teams and contribute to status reporting for leadership. Strong organizational skills, attention to detail, and the ability to manage multiple priorities are essential for success in this role.  Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner

Ancillary Duties:

As an intern, be able to contribute to the overall strategic direction of the Project Management Office. This position is responsible to provide assistance wherever necessary to help the department and the bank in achieving their goals.

Education, Training and Requirements:

Pursuing Bachelor’s Degree in Project Management, Computer Science, Information Systems or other finance related field. All applicants must be 18 years of age or older.

Skills:

PMO platforms, analytical and problem solving skills. Any experience with ClickUp, or similar PM tools, Microsoft Office (Excel, Word, Power Point), and other PM tools. Excellent verbal and written communication skills in technical and user-friendly manner, adaptability to changing priorities. Must have the ability to collaborate and work in a team environment.

Experience:

Any prior experience in data analysis would be desirable.  Related major preferred.

Hours: 40 hours a week 

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.