Summer Internship

Summer Internship (3 months) 5/12-7/31  

Reports to Lumberton, NJ office 3 days per week (Tue/Wed/Thu)

Customer Service / Sales / Product Management / Technical Applications Intern – Summer 2026

Objectives and Goals:

Industry Understanding:
Gain an in-depth understanding of the military aerospace sector and the role of electronic interconnect products.
Attend team meetings and industry-specific trainings across Sales, Product Management, and Technical Applications.

• Gain an in-depth understanding of the military aerospace sector and the role of electronic interconnect products.
• Attend team meetings and industry-specific training.

Customer Engagement:

• Assist in managing customer inquiries and provide support in resolving issues.
• Shadow senior team members in customer meetings or calls to understand customer relations and sales tactics.
• Support our Customer Care Coordinator with RMA processing.

 Market Research:
Undertake research on customer market trends within the military, aerospace, and naval sectors.
Leverage pivot tables and AI tools to analyze and interpret sales and product data effectively.
Prepare a report summarizing findings and suggesting potential sales or product strategies.

• Undertake research on customer market trends within the military, aerospace, and naval sectors, leveraging pivot tables and AI tools to analyze and interpret provided sales data effectively.
• Prepare a report summarizing findings and suggesting potential sales strategies.

Sales Support:
Learn about the company's product offerings, value proposition, and pricing strategies.
Participate in sales strategy “war room” sessions and provide input based on research.
Assist the Business Development Team in qualifying new customers and supporting CRM data entry.

• Learn about the company's product offerings, value proposition and pricing strategies.
• Participate in sales strategy “war room” sessions and provide input based on market research findings.
• Assist the Business Development Team in “qualifying” new customers and setting them up in the ICC CRM system.

Project Management:
Lead a small project that contributes to departmental goals (e.g., creating a new product support resource, streamlining technical quoting process, or improving customer onboarding).

• Lead a small project that contributes to the department's goals, such as improving customer service processes or enhancing sales tactics.

Professional Development:
Develop business communication skills through interaction with internal teams and customers.
Receive mentorship from assigned team members across different departments for career guidance and skill development.

• Develop business communication skills through interaction with internal teams and customers.
• Receive mentorship from an assigned supervisor for career guidance and skill development.

Flexibility to Candidate’s Skills:
ICC is willing to tailor specific tasks or projects to align with the intern’s unique skills or academic focus.

• ICC is willing to tailor specific tasks or projects to align with the intern’s unique skills or academic focus.

Final Presentation:
Prepare and present a summary of accomplishments and learnings to department leaders or senior management, including insights from experiences across all departments.

• At the end of the internship, prepare and present a summary of accomplishments and learnings to the department or senior management.

Evaluation:

• Performance will be evaluated based on the successful completion of set objectives, quality of work, ability to learn and adapt, and overall contribution to the team.

Cross-Functional Departmental Exposure:
Product Management: Assist in product lifecycle tasks such as pricing strategy discussions, product line reviews, and competitive benchmarking.
Technical Applications: Shadow the applications engineering team on basic product suitability discussions and support documentation creation.
Attend project syncs and customer application review meetings to observe how technical and commercial strategies align.

• Currently enrolled in a 1st or 2nd year of a bachelor’s program in Business Administration, Marketing, Sales, Supply Chain, Engineering, or related field.

• Coursework or interest in business, sales, customer service, or technical applications is preferred.

• To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e., 'Green Card Holder'), Political Asylee, or Refugee.

• Strong communication and interpersonal skills, with the ability to interact effectively with internal teams and customers.

• Basic understanding of sales principles, customer service, and market research.

• Proficiency in Microsoft Excel, including pivot tables, lookups, and chart creation.

• Interest in Sales, Customer Engagement, Product Management, or Technical Applications is a plus.

• Curiosity and eagerness to learn about the military, aerospace, and defense electronics industries.

• Ability to analyze data, summarize findings, and prepare presentations for internal teams and management.

• Self-motivated, adaptable, and capable of working independently on small projects or cross-functional assignments.

Additional Qualifications:

• Willingness to shadow senior team members, participate in meetings, and take on projects across multiple departments.

• Ability to synthesize research and market insights to contribute to departmental strategies.

• Professionalism and openness to mentorship and coaching from assigned supervisors.

• Flexibility to tailor tasks or projects based on individual skills or academic focus.