Information Technology Intern

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NOW HIRING: INFORMATION TECHNOLOGY INTERN
Expected Internship Period is 05/18/26 through 08/21/26
Monday–Friday | Full-Time | On-site in Douglassville, PA
Ready to gain hands-on IT experience supporting real users in a fast-paced environment?
American Crane & Equipment Corporation (ACECO) is seeking an Information Technology Intern to support our IT team with day-to-day technical operations. This role provides hands-on experience troubleshooting hardware, software, and basic network issues while supporting internal users across the organization.
This is an excellent opportunity for students pursuing a career in IT to build practical skills, work alongside experienced professionals, and gain exposure to real-world systems and business operations.
Job Title: IT Intern
Department: Information Technology
Location: Plant 1 – Douglassville, PA
Schedule: Monday–Friday | Full-time hours on-site (Expected Internship Period is 05/18/26 through 08/21/26 )
Job Classification: Non-exempt
Compensation: Competitive hourly rate based on experience and qualifications
Why Join American Crane? (CHECK US OUT ON YOUTUBE HERE)
Hands-On IT Experience – Work directly with end users and gain real-world troubleshooting experience
Exposure to Enterprise Systems – Support hardware, software, and network environments in an industrial setting
Skill Development – Build technical, communication, and problem-solving skills that translate to full-time IT roles
Team Environment – Learn from experienced IT professionals in a collaborative, supportive environment
What You’ll Do
Technical Support & Troubleshooting
- Assist to provide support to end users by diagnosing and resolving hardware, software, and system issues
- Assist to troubleshoot workstation, laptop, and basic network connectivity problems
- Communicate solutions clearly to both technical and non-technical users
System Setup & Configuration
- Assist to install and configure workstations, laptops, and peripheral devices
- Assist to support setup of new user systems and equipment
- Assist with maintaining system functionality across departments
IT Service Management
- Document, track, and monitor support requests to ensure timely resolution
- Maintain accurate records of issues, solutions, and system updates
- Support IT team workflows and service processes
Project & Team Support
- Assist with IT-related projects and system improvements
- Stay current on basic technology updates and tools
- Support additional IT initiatives and tasks as assigned
What We’re Looking For
Education
- High school diploma required
- Currently pursuing education in Computer Science, Information Technology, or related field required
Experience
- Basic knowledge of Microsoft Windows operating systems and Microsoft Office Suite
- Familiarity with computers, laptops, and common hardware devices
- Exposure to networking concepts or troubleshooting preferred
Skills & Attributes
- Strong troubleshooting and problem-solving skills
- Ability to communicate technical concepts in a clear, step-by-step manner
- Strong organizational skills and attention to detail
- Ability to work independently and as part of a team
- Strong work ethic and willingness to learn
REQUIREMENTS
- Authorization to work in the United States without current or future employer sponsorship
- Ability to verify identity and employment authorization (Form I-9)
- Eligibility to access information or technology governed by U.S. export control laws (including 10 C.F.R. Part 810, EAR, and/or ITAR), where applicable
- Willingness to undergo a background check in accordance with applicable laws
- Willingness to undergo a pre-employment drug screen and participate in randomized drug testing during employment
- Ability to meet the posted work schedule and required hours
- Ability to maintain reliable attendance and punctuality
- Willingness to follow all company safety policies and procedures
- Willingness to wear required PPE when in shop or manufacturing areas
- Willingness to complete required safety, compliance, and role-specific training
- Ability to perform the essential functions of the position, with or without reasonable accommodation
- Ability to maintain professional conduct aligned with company values and expectations
ADDITIONAL REQUIREMENTS FOR THE POSITION
- Ability to sit for extended periods while performing computer-based work
- Ability to occasionally stand, walk, and move equipment
- Ability to lift and carry IT equipment and materials up to 50 pounds
- Ability to work on-site full-time and support users across office and shop environments
- Ability to maintain confidentiality and follow internal IT and security policies
- Must be available for the expected Internship Period is 05/18/26 through 08/21/26
Work Environment
- Professional office environment with daily computer-based work
- Frequent interaction with employees across departments
- Occasional presence in manufacturing or shop areas to support users and systems
- Exposure to industrial environments when supporting shop floor systems (PPE required)
What’s In It For You?
The Foundation
- Competitive hourly pay based on experience and qualifications
- Real-world experience supporting business-critical IT systems
- Opportunity to develop technical and professional skills
Role-Specific Highlights – IT Intern
- Direct exposure to enterprise IT systems in a manufacturing environment
- Opportunity to build hands-on troubleshooting experience across hardware, software, and user support
READY TO APPLY?
- Submit your application online HERE
All offers of internship are contingent upon the successful completion of a background check, subject to applicable laws and regulations.
American Crane & Equipment Corporation is an Equal Opportunity Employer.
The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment.
This position requires:
- Valid proof of identity and authorization to work in the U.S. (Form I-9)
- Eligibility to access information or technology governed by U.S. export control laws, including 10 C.F.R. Part 810. If government authorization is required for access to controlled technology, employment or start date may be delayed or withdrawn in accordance with applicable law
- Certain positions and projects may require the ability to obtain and maintain unescorted access to nuclear facilities in compliance with NRC regulations (10 C.F.R. Parts 26 & 73)
The pay for this position is dependent on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.
American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.
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