Intern - Digital Product

Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Our Summer Internship Program is built for students who want real experience, real ownership, and real impact. From day one, interns work on meaningful business projects that support teams across our Support Centers in New York City and Atlanta. You’ll collaborate with leaders, partner across functions, and see firsthand how ideas turn into action at a fast-growing, guest-focused company.

In addition to project work, interns participate in a structured cohort experience designed to provide exposure to our culture, our operations, and the people who make Shake Shack special.
 

Program Details:

• Program Dates: June 9 – August 4 (8 weeks, 32 hours per week)
• Pay: $25/hour
• Work Model: Hybrid (Monday remote, Tuesday–Thursday in person)
• Eligibility: Rising college juniors and seniors
• Location: New York City Support Center

Project Title: Digital Product Experience & Loyalty Analysis
The intern will support the Digital Product team by identifying opportunities to improve the digital guest experience and loyalty platform through research, data analysis, and product support. Responsibilities include:

• Analyze customer behavior and product usage data to identify trends and areas for improvement
• Conduct market and competitor research to inform product decisions and feature development
• Support the Sr. Product Manager, Loyalty with product-related tasks including documentation, testing, and project coordination

Program Experience:
Throughout the summer, interns will take part in a series of cohort experiences designed to complement their project work and provide exposure to the broader business. Program experiences include:

• Intern Orientation & Cohort Kickoff
• Intern Mixers and networking events
• Shack visit & operational shadowing experience
• Leadership conversations with senior leaders
• Development workshops focused on leadership and communication skills
• Cross-functional cohort programming and collaboration
• Final project presentation & graduation event

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

• Weekly Pay and Performance bonuses

• Shake Shack Meal Discounts

• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

• Medical, Dental, and Vision Insurance*

• Employer Paid Life and Disability Insurance*

• 401k Plan with Company Match*

• Paid Time Off*

• Paid Parental Leave*

• Access to Employee Assistance Program on Day 1

• Pre-Tax Commuter and Parking Benefits

• Flexible Spending and Dependent Care Accounts*

• Development and Growth Opportunities

*Eligibility criteria applies

Click the "Apply" button above to apply for this opening.

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.  A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer 

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.