INTERNSHIP DETAILS

Intern, Culinary

CompanyCapitaLand
LocationSingapore
Work ModeOn Site
PostedMarch 24, 2026
Internship Information
Core Responsibilities
The intern will perform food and beverage services, including setting tables, operating POS systems for orders, serving dishes accurately, and replacing soiled tableware. Key duties also involve delivering excellent customer experiences by managing waiting lists, seating guests, addressing queries, making suggestions, and providing go-the-extra-mile service.
Internship Type
full time
Company Size
9501
Visa Sponsorship
No
Language
English
Working Hours
40 hours
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About The Company
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real asset management and real estate development, spanning across 270 cities in 45 countries. Within its ecosystem, CapitaLand has developed an integrated suite of real asset management, real estate development, and operating capabilities that supports its businesses in building core competencies across the value chain. With this full range of capabilities, CapitaLand can optimise the strategies of its listed real estate investment management business CapitaLand Investment, and its privately held property development arm CapitaLand Development; to drive competitive advantage for its businesses. CapitaLand places sustainability at the core of what it does. As a responsible real estate company, CapitaLand contributes to the environmental and social well-being of the communities where it operates, as it delivers long-term economic value to its stakeholders.
About the Role

About Us

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 270 cities in over 45 countries.

Job Description

Perform food and beverage services
- Set up cutlery, crockery and glassware on table
- Operate Point of Sales (POS) Systems when managing beverage order
- Serve food and beverages to ensure all dishes match the order ticket to the corresponding tables
- Replace soiled tableware and service items to prepare the table for the next customers

Deliver customer experience
- Provide customers with estimated waiting time by monitoring the guest waiting list
- Escort customers to their allocated, reserved or available seats
- Address customers' queries on food and beverages
- Suggest food and beverages to customers
- Provide go-the-extra-mile service to create a positive customer experience
- Follow customer service standards
- Escalate customers' feedback
- Execute initiatives under customer loyalty strategies

Maintain hygiene, safety and standards
- Follow the organisation's personal, food and beverage hygiene standards
- Follow the organisation's food waste management Standard Operating Procedures (SOPs)
- Follow the organisation's Workplace Safety and Health (WSH) policies and procedures
- Follow legislative requirements pertaining to handling and consumption of alcoholic beverages

Support food and beverage operations
- Assist in opening, operating and closing of shifts
- Execute daily operational tasks according to staff roster
- Replenish inventory at service stations
- Follow crisis response and recovery activities in accordance with business continuity policies
- Suggest areas for personal development to improve work performance
 

Contribute to continuous improvement
- Escalate feedback on current work processes and procedure
- Suggest areas for continuous improvement within work area
- Execute continuous improvement activities within work area
- Operate emerging technology and tools to improve work productivity

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.


Only shortlisted candidates will be notified.

Key Skills
Food ServiceBeverage ServicePoint of Sales Systems OperationCustomer Experience DeliveryHygiene Standards AdherenceSafety ProceduresInventory ReplenishmentOperational Task ExecutionCustomer Query ResolutionService SuggestionFeedback EscalationContinuous Improvement SuggestionTechnology Operation
Categories
Food & BeverageHospitalityCustomer Service & SupportAdministrative